Workforce Management Process Analyst

hysteryale; Avon (IN); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Tuition reimbursement

Hybrid work option

Health insurance

401(k) and profit sharing

Job summary

Hyster-Yale Materials Handling, Inc. seeks a Workforce Management Process Analyst to maintain and optimize the workforce management system across Avon, IN and Danville, IL with travel between sites.

You will develop labor standards, conduct time studies, manage data, and train staff to improve productivity and efficiency. The role emphasizes collaboration with operations leadership, data-driven decision making, and continuous improvement in safety, quality, and operational performance.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or related field preferred.
• 4–6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.

Responsibilities

• Maintain and support the workforce management system with operations leadership.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to set performance expectations.
• Maintain warehouse layouts, process maps, and operation flow documentation.
• Collect and analyze operational data to identify labor and process improvements.
• Review workforce management reports with supervisors and management.
• Train supervisors and staff on workforce management tools and processes.
• Maintain system data including job codes, equipment, access, and schedules.
• Validate labor standards and advise on corrective actions.
• Support continuous improvement initiatives for safety, quality, productivity.
• Evaluate labor adjustment requests for data accuracy.

Skills

Warehouse operations

Time studies

Labor analysis

Data analytics

Reporting tools

Training staff

Interpersonal communication

Education

Bachelor's degree in Industrial Engineering / Operations Management / Supply Chain

Tools

Excel

SQL

ERP systems

Job description

Job Title Workforce Management Process Analyst

Job Category Engineering

Job Description

What starts withYOU,moves the world!

Hyster-Yale Materials Handling, Inc,a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedWorkforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two.

What You Will Do:

• As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.
• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:

• You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.
• You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.
• You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:

• Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:

• Knowledge of warehouse and distribution center operations.
• Experience conducting time studies, labor analysis, or process improvement activities.
• Strong analytical and mathematical skills.
• Proficiency with computer applications, databases, and reporting tools.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to train and coach operational personnel on workforce management processes and tools.
• Ability to analyze data and provide actionable recommendations to leadership.

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures,sellsand services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materialsfrom Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc,hasbeen building relationships with our customers, suppliers,dealersand employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc,offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development.A fullbenefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job Type Permanent

Time Type Full time

Work Hours 40

Travel Required 10-25%

Primary Location HY US Avon, IN

Address 10144 Veterans Dr

Zip Code 46123

Field-Based No

Relocation Assistance Available No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled