WORKFORCE MANAGEMENT COORDINATOR

Cooper University Health Care; Camden (NJ); On-site; USD 43,000 - 73,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ is seeking a Workforce Management Coordinator to maintain optimal staffing and support operations. The role involves monitoring staffing levels, coordinating with managers for coverage, and assisting with recruitment and onboarding to ensure smooth workflows.

Responsibilities include scheduling, attendance tracking, and maintaining accurate records of availability and skills, while collaborating with HR on strategic workforce planning and meeting KPI targets.

Qualifications

• 0-2 years of experience required.
• 3-5 years of experience preferred.

Responsibilities

• Monitor daily staffing levels and adjust schedules to meet operational needs.
• Collaborate with department managers to ensure shifts are covered.
• Support recruitment, hiring, and onboarding for new employees.
• Develop and maintain employee schedules and manage shift swaps and coverage for absences.
• Maintain records of employee availability and skills for staffing decisions.
• Partner with Human Resources and management on strategic workforce planning.
• Track attendance and manage time-off requests.
• Meet all KPI requirements.

Skills

Organizational skills

Problem-solving

Communication skills

Education

High School diploma or equivalent

Bachelor's degree in Population Health/ Public Health/ Community Health/ Health Sciences/ Social Work

Job description

WORKFORCE MANAGEMENT COORDINATOR

Camden, NJ

Job ID 71818 Job Type Full Time Shift Day Specialty Call Center

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

Short Description

The Workforce Coordinator is responsible for ensuring optimal staffing levels to meet operational demands while fostering a positive work environment for employees. Key responsibilities include monitoring daily staffing, collaborating with department managers for shift coverage, assisting in recruitment and onboarding processes, and maintaining accurate records of employee availability and skills. Additionally, the coordinator tracks attendance and manages time-off requests, all while contributing to strategic workforce planning initiatives. The role requires strong organizational, problem-solving, and communication skills, as well as adaptability to changing circumstances.

Experience Required

• 0-2 years of experience required
• 3-5 years of experience preferred

Education Requirements

• High School Diploma or equivalent required
• Bachelor's degree preferred- Population Health, Public Health, Community Health, Health Sciences, Social Work

Special Requirements

• Proactively monitor daily staffing levels, making necessary adjustments to schedules to effectively support operational requirements.
• Collaborate closely with department managers to ensure that all shifts are sufficiently covered.
• Provide support in the recruitment, hiring, and onboarding processes for new employees, contributing to a seamless integration
• Develop and maintain employee schedules, managing shift swaps and coverage for absences to facilitate a smooth workflow.
• Maintain accurate records of employee availability and skill sets to ensure optimal staffing decisions.
• Work in partnership with Human Resources and management on strategic workforce planning initiatives.
• Track and record employee attendance while managing time-off requests in a fair and consistent manner.
• Meet all KPI requirements

Hourly Rate

Hourly Rate Min $31

Hourly Rate Max $53

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [e-mail]