Workforce Development Supervisor – Employment Services

Indiana

Indianapolis (IN)

On-site

USD 43,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Medical plans
Wellness rewards
Health savings account
Pension options
Paid leave & holidays
Education reimbursement
LinkedIn Learning access

Job summary

The State of Indiana's Department of Workforce Development (DWD) is seeking a leader to administer Wagner-Peyser Employment Services, guiding job seekers with career guidance, skill assessments, and labor market data while coordinating with regional teams to place qualified candidates with local employers.

This supervisory role manages Wagner-Peyser staff, oversees hiring processes, enforces performance reviews, and delivers coaching and training.

Qualifications

  • High School Diploma or HSE required.
  • 2+ years of experience in customer service preferred.
  • Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) is desirable.

Responsibilities

  • Reach out to employers with qualified WorkOne candidates to fill openings.
  • Pre-screen candidates and collaborate with regional employers for staffing.
  • Promote hiring of talent including Veterans, vocational rehabilitation, adult education, youth, and other groups.
  • Gather applicant qualifications, education, and employment barriers.
  • Assist clients with job searching and resume building activities.
  • Explain available services and make referrals to appropriate programs.

Skills

Customer service experience
MS Office

Education

High School Diploma or High School Equivalent (HSE)

Tools

MS Office

Job description

The State of Indiana's Department of Workforce Development (DWD) is seeking a leader to administer Wagner-Peyser Employment Services, guiding job seekers with career guidance, skill assessments, and labor market data while coordinating with regional teams to place qualified candidates with local employers.

This supervisory role manages Wagner-Peyser staff, oversees hiring processes, enforces performance reviews, and delivers coaching and training.

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