Workforce Development Program Manager

TSMC; San Jose (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

401(k) Retirement Savings Plan

Paid Time-Off & Holidays

Job summary

TSMC in Phoenix, AZ seeks a Workforce Development Program Manager to lead apprenticeship, intensives, and accelerators. You will coordinate programs with partners and government bodies, manage onboarding and ongoing participant needs, and drive impact reporting.

Ideal candidates hold a Bachelor’s in a related field with 10+ years in program management, and strong Excel/PowerPoint skills. On-site role with startup-like adaptability and travel as needed.

Qualifications

• Bachelor’s degree in Business, HR, Learning & Development, Education, or related field.
• 10+ years project and program management experience related to recruitment, training, or HR.
• Proven record of leading and supervising teams.
• Proven ability to manage internal and external stakeholders and cross-functional teams.
• Self-starter with ownership mindset and ability to deliver critical tasks on time.

Responsibilities

• Oversee lifecycle of workforce development programs.
• Collaborate with external partners, government officials, and internal stakeholders.
• Develop program resources, training guides, and SOPs.
• Track KPIs and report program impact to stakeholders.
• Represent TSMC's workforce development programs at events and outreach activities.

Skills

Stakeholder management

Project management

Leadership

Communication

Analytical skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Microsoft Word

PowerPoint

Excel

Job description

Job Title: Workforce Development Program Manager

A career at TSMC Arizona offers an unparalleled opportunity to contribute to the most advanced semiconductor fabrication facility in the United States. TSMC Arizona's first fab began production with leading‑edge N4 process technology in the first half of 2025. The second and third fabs, utilizing even more advanced process technology, will start production by 2028‑2030. America's leading technology companies will rely on TSMC Arizona for the next generations of chips that will power the digital future.

This is a full‑time, on‑site position at TSMC's Phoenix office located at 5088 W. Innovation Cir., Monday through Friday.

Job Duties

Workforce Development Program Management (Apprentices, Intensives, Accelerators)

• Stakeholder Management: Orchestrate program initiatives in collaboration with external strategic partners, government officials, and key internal business stakeholders to ensure alignment on strategic objectives.
• Program & Project Management:
  • Strategize, design, execute and sustain workforce development programs.
  • Implement workforce development related campaigns and promotional frameworks to support and elevate TSMC workforce development initiatives.
  • Oversee the operational lifecycle of program participants, ensuring seamless coordination of onboarding, program integration, orientation, and addressing ongoing programmatic needs.
• Budget & Resource Tracking: Ensure program budgets remain in compliance, maintaining meticulous financial and resource records in collaboration with key stakeholders.
• Supervise workforce development coordinators to ensure program execution quality.
• KPI & Performance Tracking: Assess overall effectiveness and impact of workforce development programs, including participant experiences and internal business assimilation metrics. For apprenticeships, coordinate and support program mentors, conduct orientations, track milestone activities, and report progress to government officials.
• Generate and present workforce development impact reports that meet the company, external partners, and government’s requirements and timelines.
• Outreach & Representation: Represent and promote TSMC’s workforce development programs at strategic marketing and networking events, community and educational partnership meetings, and outreach activities.
• Resource and SOP Development: Develop internal program resources, including training guides, program handbooks, and other operational materials.
• Standardize program operations procedures and processes and develop control mechanisms to ensure program adheres to employment law requirements.
• Confidentiality: Maintain strict confidentiality regarding sensitive information related to program participants, employees, and business relations.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Human Resources, Learning & Development, Education, or a related field.
• 10+ years project and program management experience related to recruitment, training, or human resources.
• Proven record of leading and supervising teams.
• Proven ability to manage both internal and external stakeholders and cross‑functional teams effectively.
• Self‑starter and takes ownership on projects and tasks to see them through completion.
• Resilient and willing to learn and adapt to changes that are typical in a start‑up environment.
• Complete all assigned tasks with a sense of urgency.
• Basic project management skills; well‑organized with attention to detail; able to handle several programs simultaneously.
• Strong analytical skills and experience in Microsoft Suite products such as Word, PowerPoint, Excel, etc.
• Ability to succeed in team‑based or independent environments.
• Strong oral and written communication skills.
• Dedicated work ethic with a commitment to meeting deadlines and completing deliverables timely.
• Must possess reliable transportation and valid insurance for some in‑state travel.
• Must be able to pass a background screening and pre‑employment background checks.

Preferred Qualifications

• Master’s degree in Education, Business, or HR.
• Experience managing programs related to government grants or federal‑level funding.
• 10+ years of program management experience strongly preferred.

Physical Requirements

• Primarily an office‑based role requiring the ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard, mouse, and other standard office equipment for prolonged periods of time.
• Ability to occasionally stand, walk, reach, bend, and carry light objects.
• May require occasional travel to company sites or other meetings that involve walking through office, industrial, or construction environments.

Work Location

Candidates must be willing and able to work on‑site at our Phoenix, Arizona facility: 5088 W. Innovation Circle, Phoenix, AZ 85083.

Benefits

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income‑Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time‑Off Programs and Holidays: Recharge and spend quality time with loved ones.

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact [e-mail].