Workforce Development Program Assistant

Kodiak-Area-Native-Association; Kodiak (AK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid Parental Leave

Employer-paid life insurance

Dental/medical/vision coverage

Holiday and PTO

Tuition assistance

Gym membership

Job summary

Kodiak Area Native Association (KANA) is hiring a Workforce Development Program Assistant to support the Workforce and Economic Development Department with administrative, programmatic, and outreach activities in Kodiak, Alaska. You will help with intake, eligibility, referrals, and coordination of services to advance employment and education goals.

The role emphasizes data management, customer service, and collaboration with tribal partners, educational institutions, and employers.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, data entry, and recordkeeping preferred.
• Ability to organize tasks, communicate clearly, and maintain confidential records.

Responsibilities

• Provide administrative and program support to Workforce and Economic Development leadership.
• Assist with participant intake, eligibility, case documentation, and referrals.
• Coordinate scheduling, procurement, travel, and meeting logistics for department staff.
• Support data collection, reporting, audits, and program compliance.
• Assist with workforce development activities, workshops, and training logistics.

Skills

Customer service

Data entry

Recordkeeping

Communication

Organization

Education

High school diploma or GED

Tools

Microsoft Office

EagleSun TAS

Job description

Why Join KANA

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members; they are part of a mission driven team committed to meaningful work, community impact, and long-term growth.

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Position Overview

The Workforce Development Program Assistant supports KANA's Workforce and Economic Development Department by providing administrative, programmatic, operational, and participant support for workforce development, education, training, employment, economic development initiatives, and related services. While the position primarily supports programs and services administered under KANA's P.L. 102-477 Plan, it also assists with other department programs, special projects, partnerships, outreach efforts, and operational activities. The position supports participants, staff, and department leadership through effective coordination, customer service, data management, community engagement, and administrative support while promoting KANA's mission, values, and commitment to serving the whole person.

Key Requirement

• Supports the organization’s mission and goals, quality standards, and patient-centered medical home philosophy. Embraces KANA’s culture of serving the whole person through our provision of services. Incorporates KANA’s core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
• Upholds KANA’s Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
• Provides administrative, operational, programmatic, and project support to Workforce and Economic Development Department leadership and staff, including meeting preparation, scheduling, document preparation, recordkeeping, reporting assistance, procurement requests, project tracking, and other activities that support department goals and service delivery.
• Coordinates purchasing, travel, meeting logistics, supplies, records, and other administrative functions for department staff, participants, programs, and activities.
• Supports participant intake, eligibility determination, case documentation, referral management, and service coordination for programs administered by the Workforce and Economic Development Department, including programs and services under KANA's P.L. 102-477 Plan.
• Maintains positive and professional communication with participants; assists with applications and service navigation; and supports the coordination and purchase of approved supportive services, such as tools, clothing, training-related items, and other resources necessary to support employment, education, training, and self-sufficiency goals.
• Assists Case Managers and other program staff in supporting participants with employment and training goals, including career planning, resume development, job applications, training research, employment readiness, and identification and reduction of barriers to employment.
• Assists with data collection, file and records management, program reporting, monitoring, audits, and other documentation necessary to support program compliance, performance measurement, and departmental operations.
• Assists with the coordination and delivery of workforce development activities, training, workshops, and employment opportunities, which may include customer service, OSHA HAZWOPER, CDL, work experience, on-the-job training, and other occupational or skills-based training opportunities.
• Assists with day-to-day operations of Liigwik and other departmental offices or program spaces, including staff coverage, calendar and event coordination, facility readiness, inventory and supply management, participant and visitor assistance, and coordination of facility needs.
• Promotes KANA's workforce development, education, employment, training, economic development, and related support services through presentations, outreach activities, community events, informational materials, and other engagement efforts.
• Supports coordination and communication with Tribal entities, municipalities, educational institutions, nonprofit organizations, employers, and local, state, federal, and industry partners to support workforce, education, training, and economic development initiatives, including work experience, on-the-job training, workshops, and other collaborative activities.
• Assists with village preschool and other department-supported education or community initiatives, including coordination, logistics, purchasing, supplies, and related administrative support.
• Attends relevant training courses, meetings, and professional development activities to maintain knowledge and enhance service delivery and program effectiveness.
• Performs other duties and assists with Workforce and Economic Development Department, Community Services Division, and organizational programs, projects, events, and activities as assigned.

Qualifications

High school diploma, GED, or equivalent required. Additional education, training, certifications, or experience in workforce development, human services, education, business administration, office administration, or a related field is preferred. One to three years of experience in administrative support, program support, customer service, human services, workforce development, education, or related work is preferred.

Experience with data entry, electronic recordkeeping, databases, and Microsoft Office applications is preferred. Experience with the EagleSun Tribal Assistance System (TAS) or similar participant or case management system is desirable. Experience working with Tribal programs, workforce development, education, employment and training, human services, or community-based programs is also preferred.

Must demonstrate the ability to organize and prioritize work, maintain accurate and confidential records, coordinate multiple activities, communicate effectively, and work respectfully with individuals from diverse backgrounds and circumstances.

Work Schedule

KANA’s standard work schedule is 37.5 working hours per week, consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (8.5 hours on site per day).

Our Values

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek leaders who embody these values in how they lead teams, steward resources, and serve the community.

Life In Kodiak

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.