Social Services Coordinator

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Parental leave

Health, dental, vision

Life insurance

Disability coverage

Paid time off

EAP

Tuition assistance

Job summary

Kodiak Area Native Association (KANA) seeks a Social Services Coordinator to manage community-based programs, oversee grants, and coordinate services across partners to meet client needs and reduce gaps.

The role supports violence prevention, survivor services, and resource access, while ensuring compliance and reporting integrity across multiple data systems.

Qualifications

• Bachelor’s degree in health and social services administration or related field, plus four years of experience.
• Four years of experience in social services or early childhood education.

Responsibilities

• Manages grant-funded programs to align with community needs.
• Prepares grant reports and ensures compliance with federal, state, local, and Tribal regulations.
• Maintains relationships with funders, contractors, and community partners to support program success.
• Monitors staff activities and program billing in coordination with Grants Manager.
• Coordinates services with program staff and community partners to reduce barriers for families.
• Develops outreach and educational materials on domestic violence and prevention services.

Skills

Grant management

Community outreach

Data reporting

Collaboration

Education

Bachelor’s degree in health and social services administration

Bachelor’s degree in early childhood development

Tools

Apricot

TAZ

VisitTracker

Job description

Kodiak Area Native Association (KANA) is a Tribal health organization committed to elevating the lives of the people we serve. At KANA, employees are more than staff members—they are part of a mission-driven team dedicated to meaningful work, community impact, and long-term growth.

Benefits & Perks

• 401(k) retirement plan with a 7% employer contribution beginning in year two, paid regardless of employee contribution
• Paid Parental Leave
• 80% employer-paid medical, dental, and vision coverage
• Access to 20+ medical plan options through federal OPM benefits
• Employer-paid life insurance at 2.5x annual salary
• AD&D, short-term, and long-term disability coverage
• Generous paid time off and 13 paid holidays
• Free gym membership to the KANA Wellness Center
• Employee Assistance Program (EAP)
• Tuition assistance and reimbursement programs
• Leadership development and internal advancement opportunities
• Eligibility for IHS and NHSC loan repayment programs (role dependent)
• Potential temporary housing assistance for relocating employees, based on availability

Position Overview

The Social Services Coordinator is responsible for developing and managing community-based program services that effectively meet the needs of clients and families. This role oversees grant-funded programs, coordinates services across internal departments and external partners, and works to maximize available resources while reducing service gaps. The position plays a key role in supporting community wellness, violence prevention, and access to critical support services.

Key Responsibilities

• Supports the organization’s mission, goals, and quality standards while demonstrating KANA’s core values of Courtesy, Caring, Respect, Sharing, and Pride
• Upholds KANA’s Code of Ethics by conducting all professional activities with honesty, integrity, fairness, and respect
• Manages assigned grant-funded programs to ensure effective service delivery and alignment with community needs
• Implements grant requirements, prepares reports, oversees budgets, and ensures compliance with federal, state, local, and Tribal regulations
• Maintains relationships with funders, contractors, and community partners to support program success
• Monitors staff activities and program billing processes in coordination with the Grants Manager to ensure compliance and accurate reporting
• Coordinates services and referrals between program staff and community partners to reduce barriers and provide seamless support for families
• Collaborates across KANA programs to connect participants with available services and resources
• Identifies funding and resource opportunities that support program growth and align with KANA’s mission
• Coordinates and supports community events, outreach activities, and program initiatives
• Prepares and submits grant reports and deliverables in accordance with funding requirements
• Advocates for violence prevention services and identifies opportunities to expand survivor support and program utilization
• Manages and audits client data systems (Apricot, TAZ, VisitTracker) to ensure accuracy, compliance, and reporting integrity
• Identifies and supports professional development opportunities for staff to promote continuous quality improvement
• Facilitates group education sessions on topics such as dating violence prevention, bystander intervention, parenting education, and healing activities
• Oversees emergency victim services, ensuring all expenses are allowable, allocable, and reasonable under federal grant requirements (2 C.F.R. 200.303)
• Processes payments and invoices for emergency support services, including safety needs, childcare, and related assistance
• Participates in CCR, MDT, and other coalition or partnership meetings
• Develops outreach and educational materials to raise awareness of domestic violence and sexual assault prevention services
• Builds and maintains strong working relationships with community stakeholders, including Tribal programs, state agencies, shelters, and service organizations
• Coordinates services with the Kodiak Women’s Resource and Crisis Center (KWRCC), including shelter placement, travel assistance, and supportive services for families experiencing domestic violence
• Coordinates the annual Women’s Wellness Retreat
• Implements and maintains compliance with Memorandums of Understanding (MOUs) with partner organizations

Qualifications

• Bachelor’s degree in health and social services administration, early childhood development, or a related field and four (4) years of experience in social services or early childhood education; or an equivalent combination of education and experience
• Relevant coursework in early childhood development and/or health and social services administration preferred

Work Schedule

KANA’s standard work schedule is 37.5 working hours per week, typically consisting of 7.5 paid working hours per day plus a one-hour unpaid lunch break (total of 8.5 hours on site per day).

Our Values

KANA’s work is guided by Courtesy, Caring, Respect, Sharing, and Pride. We seek team members who demonstrate these values in how they serve clients, collaborate with partners, and support the community.

Life In Kodiak

Located on beautiful Kodiak Island, this role offers the opportunity to build meaningful community connections while experiencing Alaska’s unique coastal lifestyle, outdoor recreation, and close-knit community.