Workforce Development Operations & Enrollment Specialist

Virginia's Community College System; Charlottesville (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Piedmont Virginia Community College is seeking a Workforce Development Operations Support Specialist to provide administrative, registration, data, and systems support for Workforce Development programs, ensuring accurate data management and compliant operations. This role serves as a senior operational resource for student enrollment and funding, course setup, and reporting.

Responsibilities include guiding prospective students through enrollment, supporting class registrations, handling

Qualifications

• Knowledge of workforce development within the college community.
• Understanding enrollment workflows and processes.
• Excellent oral and written communication, collaboration, and organizational skills.
• Proficiency with Word, Excel, and PowerPoint.

Responsibilities

• Assists with enrollment of students into Workforce Development programs.
• Supports registration of students for classes and related enrollment transactions.
• Escalates complex registration, funding, payment, and eligibility issues.
• Enters and validates course grades, credentials, and student records.
• Documents enrollments, progress, and payments for funding programs.
• Creates and maintains courses, schedules, and related information in WES.
• Produces and validates operational data and reports on enrollment, fill rates, and credentials.

Skills

Workforce development knowledge

Enrollment processes

Communication skills

Collaboration & problem-solving

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

Piedmont Virginia Community College is seeking a Workforce Development Operations Support Specialist to provide administrative, registration, data, and systems support for Workforce Development programs, ensuring accurate data management and compliant operations. This role serves as a senior operational resource for student enrollment and funding, course setup, and reporting.

Responsibilities include guiding prospective students through enrollment, supporting class registrations, handling