Workforce Development Office Manager: Enrollment & Operations

VCCS; Virginia; On-site; USD 35,000 - 45,000; Full time

Job summary

Virginia Highlands Community College is seeking an Office Manager of Workforce Development to support enrollment and funding processes, handle registrations, and maintain accurate student records. This role requires strong communication and organizational skills and experience with enrollment workflows.

The position is full-time, on-site with comprehensive benefits. Prior experience in workforce development is desirable, along with proficiency in PeopleSoft and WES systems.

Qualifications

• Associate’s degree or equivalent experience in administrative support or office management.
• Knowledge of enrollment processes and workflows.
• Excellent oral and written communication, collaborative problem-solving, and organizational skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience supporting workforce training or noncredit programs is a plus.

Responsibilities

• Assist Workforce staff with enrollment of students into Workforce Development programs.
• Support registration of students for classes and processing of related payments and transfers.
• Serve as escalation resource for enrollment, funding, and eligibility issues.
• Create and manage course materials, rosters, and attendance sheets as needed.
• Maintain and verify course grades, credentials, and completion information in systems.

Skills

Associates degree

Office management

Microsoft Office

Communication skills

Customer service

Education

Associate degree

Equivalent experience

Tools

PeopleSoft

WES

Excel

Job description

Virginia Highlands Community College is seeking an Office Manager of Workforce Development to support enrollment and funding processes, handle registrations, and maintain accurate student records. This role requires strong communication and organizational skills and experience with enrollment workflows.

The position is full-time, on-site with comprehensive benefits. Prior experience in workforce development is desirable, along with proficiency in PeopleSoft and WES systems.