Workforce Coordinator AE

Simera; San Francisco (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Simera is looking for a highly organized Workforce Coordinator to support scheduling, planning, and day-to-day resource management in the San Francisco area.

You will monitor staffing needs, optimize schedules, and collaborate with operations, HR, and team leads to align resources with business demand.

Qualifications

• Experience as Workforce Coordinator or similar role.
• Experience with workforce scheduling and staffing coordination.
• Experience analyzing workforce data and metrics.
• Strong Excel/Sheets skills for data reporting.
• Experience creating staffing schedules and workforce reports.
• Experience coordinating schedule changes and coverage.
• Familiarity with workforce management systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication with employees and stakeholders.
• English proficiency if collaborating with English-speaking teams.

Responsibilities

• Coordinate workforce schedules, staffing plans, and resource allocation.
• Monitor staffing levels, workload, attendance, and capacity.
• Prepare and maintain schedules, forecasts, reports, and trackers.
• Analyze operational data and workforce metrics for staffing decisions.
• Coordinate shift assignments and time-off requests.
• Monitor real-time activity and adjust coverage.
• Identify shortages and scheduling conflicts; escalate.
• Collaborate with operations, HR, and team leaders.
• Track productivity, utilization, attendance, and service levels.
• Support forecasting and capacity planning.
• Maintain accurate employee and scheduling records.
• Prepare workforce reports and provide insights to management.
• Assist onboarding and staffing changes.
• Identify opportunities to improve efficiency and utilization.
• Support implementation and improvement of WFM processes.

Skills

Analytical skills

Organizational skills

Time management

Attention to detail

Workforce planning

Scheduling

Resource management

Communication

Stakeholder management

Multitasking

Team collaboration

Adaptability

Education

Bachelor'/s degree or equivalent

Tools

Microsoft Excel

Google Sheets

Workforce management tools

Scheduling platforms

Job description

We are seeking a highly organized, analytical, and proactive Workforce Coordinator to support workforce planning, scheduling, and day-to-day resource management. The ideal candidate will have strong analytical and communication skills, with the ability to monitor staffing needs, optimize schedules, coordinate teams, and ensure workforce resources are aligned with business demands.

Responsibilities

• Coordinate workforce schedules, staffing plans, and resource allocation based on business needs.
• Monitor staffing levels, workload, attendance, availability, and capacity to identify gaps or overages.
• Prepare and maintain workforce schedules, forecasts, reports, and staffing trackers.
• Analyze operational data and workforce metrics to support staffing and scheduling decisions.
• Coordinate shift assignments, schedule changes, coverage, and time-off requests.
• Monitor real-time workforce activity and make adjustments when necessary to maintain adequate coverage.
• Identify staffing shortages, capacity issues, and scheduling conflicts and escalated them appropriately.
• Collaborate with operations managers, team leaders, HR, and other stakeholders to address workforce requirements.
• Track productivity, utilization, attendance, service levels, and other workforce performance indicators.
• Support workforce forecasting and capacity planning activities.
• Maintain accurate employee, scheduling, and workforce-related records.
• Prepare regular workforce reports and provide insights and recommendations to management.
• Assist with onboarding, staffing changes, and workforce-related administrative activities.
• Identify opportunities to improve workforce efficiency, productivity, scheduling accuracy, and resource utilization.
• Support the implementation and improvement of workforce management processes and tools.

Required Skills

• Strong analytical, organizational, and time-management skills.
• Excellent attention to detail and ability to work accurately with data.
• Strong understanding of workforce planning, scheduling, and resource management.
• Proficiency with Microsoft Excel, Google Sheets, and workforce management tools.
• Ability to analyze staffing data, identify trends, and make informed recommendations.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and respond effectively to changing business needs.
• Strong coordination and stakeholder-management skills.
• Ability to work with workforce metrics such as occupancy, utilization, productivity, staffing levels, and service levels.
• Strong follow-up and task-management abilities.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Adaptability and ability to work effectively in a fast-paced environment.
• Professional, proactive, dependable, and results-oriented attitude.

Requirements

• Previous experience as a Workforce Coordinator, Workforce Analyst, Workforce Specialist, Scheduling Coordinator, or similar role.
• Experience with workforce scheduling, staffing coordination, or resource planning.
• Experience analyzing workforce data and operational performance metrics.
• Strong Excel or Google Sheets skills, including formulas, data analysis, and reporting.
• Experience creating and maintaining staffing schedules and workforce reports.
• Experience coordinating schedule changes, coverage, and resource allocation.
• Familiarity with workforce management systems and scheduling platforms.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication skills and ability to work with employees, managers, and cross-functional stakeholders.
• Strong analytical mindset and attention to detail.
• Ability to work independently while collaborating effectively with a team.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, proactive, and results-driven approach.
• English proficiency is required if the position involves working with English-speaking teams, employees, or stakeholders.

By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.