Workforce Board Deputy Director (Career Services Coordinator)

City of Pasadena; Pasadena (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

The City of Pasadena, City Manager's Office - Career Services Division, is seeking an experienced workforce development professional to lead WIOA program delivery across Pasadena and partner cities (Sierra Madre, Arcadia, South Pasadena, Duarte).

The ideal candidate will have strong knowledge of WIOA, operations management, program evaluation, and collaboration with partner programs to align services within the California One-Stop system.

Qualifications

• Bachelor's degree in public administration, sociology, social science, economics, planning or closely related field.
• Four years of progressively responsible experience in operations, management and evaluation of employment training/economic development programs (Federal and State)
• Five years of recent experience implementing workforce development programs and WIOA provisions will be most qualified.

Responsibilities

• Oversees development, implementation, operation and evaluation of workforce development programs through the one-stop delivery system and partnerships.
• Provides program oversight, quality assurance, compliance monitoring, technical assistance and continuous improvement for services per WIOA.
• Implements goals and manages outcomes using data, performance indicators, and CalJOBS information.
• Ensures compliant administration and attainment of operational goals.
• Ensures compliance with WIOA rules and regulations for operating an American Job Center in California.
• Supervises and evaluates professional and administrative staff; directs staff with assignments, case file and database management, performance monitoring.
• Facilitates meetings to share information and ensure quality assurance.
• Facilitates partnerships to advance service delivery and address labor market needs.
• Supports the division by researching sector growth opportunities, compiling opportunity/gaps/challenges reports, and ensuring strategies are implemented and improved.
• Acts on behalf of the Career Services Administrator as assigned.

Skills

Focus

Integrity

Communication

Critical Thinking

Results Orientation

Education

Bachelor's degree in public administration or related field

Job description

The City of Pasadena, City Manager's Office (Career Services Division) is currently seeking an experienced workforce development professional who will be responsible for delivering, organizing, directing, and reviewing the implementation of and related functions as required for the federal Workforce Innovation and Opportunity Act (WIOA) programs for a multiple city consortium. The cities included in the consortium include Pasadena, Sierra Madre, Arcadia, South Pasadena, and Duarte.

The Workforce Innovation and Opportunity Act (WIOA) provides workforce development programs and activities that increase occupational skill attainment, employment opportunities, employment retention, and potential earnings for program customers.

IDEAL CANDIDATE

This position coordinates service delivery for the City Manager's Office - Career Services Division, also known as the Foothill Workforce Development Board. The ideal candidatewill have extensive working knowledge of the Workforce Innovation and Opportunity Act (WIOA), and possess extensive knowledge and experience in operations management, evaluation of employment training programs and workforce development, partner programs, and the America's Job Center of California System.

This position is an ongoing limited-term grant-funded position with continued employment dependent on available funding.

The major responsibilities of this position are listed below. For more detailed information, please review the job description.

• Oversees the development, implementation, operation and evaluation of workforce development programs through the comprehensive one-stop delivery system, satellites and partnerships.
• Provides program oversight, quality assurance, compliance monitoring, technical assistance, and effective continuous improvement for workforce program services in compliance with statutory provisions of Workforce Innovation Opportunity Act (WIOA).
• Implements identified goals and manages outcomes through the use of analytical data, performance indicators, and information available through the CalJOBS system.
• Ensures compliant administration, skilled operational performance, and attainment of identified operational goals.
• Ensures compliance with the rules and regulations of Workforce Innovation Opportunity Act and other applicable regulatory and administrative regulations for operating an American Job Center in California.
• Supervises and evaluates professional and administrative staff; directs assigned staff with job assignments, case file and database management, performance monitoring, and evaluation of outreach efforts,
• Facilitates meetings with staff for the decimation of information and quality assurance.
• Facilitates partnerships to advance service delivery and address labor market requirements in a coordinated manner.
• Supports the division by researching sector growth opportunities, compiling reports that outline opportunities, gaps and challenges, providing suggestions based on Workforce Innovation Opportunity Act policies and programs, and ensuring strategies are implemented, evaluated, and continuously improved.
• Acts on behalf of the Career Services Administrator as assigned.

The following list represents the core competencies needed for success in this position.

• Focus - Focus is one's skill at directing and maintaining attention on those tasks that are most important, meaningful and beneficial.
• Integrity - Integrity is the habit of acting honestly and professionally, and of behaving in a manner consistent with your personal ethical values and those of your organization, even when there are pressures or incentives to act otherwise.
• Communication - Communication is the art of effectively sharing information with others, typically with goals of building relationships, informing decision processes and coordinating group action.
• Critical Thinking - Critical Thinking is the process of evaluating information, situations and assumptions in order to ensure sound judgment and appropriate response. This skill is often particularly helpful in managing complex and uncertain situations, and when the cost of an incorrect decision is high.
• Results Orientation- Results Orientation is a focus on creating realistic daily tasks that regulate day-to-day work, tracking one's success, and otherwise acting to ensure steady progress towards overall goals or milestones. These behaviors help people keep progress on track without any negative surprises.

EDUCATION AND EXPERIENCE

• A bachelor's degree in public administration, sociology, social science, economics, planning or a closely related field
• Four years of progressively responsible experience in the operations, management, and evaluation of employment training and/or economic development programs, including experience with Federal and State jobs program planning and operations.
• Individuals with at least 5 years of recent experience implementing workforce development programs and the provisions of the Workforce Innovation and Opportunities Act (WIOA) will be deemed most qualified.

SELECTION PROCESS

The selection process may consist of a training and experience evaluation, interview panel, and department-level interviews.

VACANCY INFORMATION

There is currently one limited term, grant funded vacancy in the Career Services Division of the City Manager's Office.

The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Candidates selected for this position are subject to a one year probationary work period.Possession of or ability to obtain a Class C California driver's license and satisfactory driving record.