Workforce Analytics & Insights Lead

Wake Tech; Raleigh, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Wake Tech's Workforce Training Analyst leads analytics for workforce training and continuing education, collecting data from multiple sources to deliver insights that improve outcomes for students, employers, and programs.

You will collaborate with workforce leadership, institutional research, IT, and student services to build dashboards and reporting systems driving strategic planning and program evaluation.

Qualifications

• Bachelor's degree or higher in a quantitative field or related discipline.
• Experience using data visualization and reporting tools such as Power BI, Tableau.
• Ability to translate data findings into actionable recommendations.

Responsibilities

• Collaborate with departments to identify data needs and reporting solutions.
• Collect, validate, integrate, and analyze workforce data from multiple sources.
• Develop dashboards, reports, and data visualizations to support planning and evaluation.
• Track KPIs aligned with institutional goals and workforce initiatives.
• Analyze labor market information and employer demand data for cross-functional teams.
• Translate complex findings into executive summaries and visuals for leadership.
• Support reporting for Workforce Pell, grants, apprenticeships, and related programs.
• Work with IT and Institutional Research to enhance BI platforms and tools.
• Ensure compliance with FERPA and applicable workforce program regulations.

Skills

Analytical thinking

Data visualization

Project management

Stakeholder communication

Data governance

Data storytelling

Interpreting large datasets

Education

Bachelor's degree in Business Analytics

Bachelor's degree in Data Science

Equivalently combined education/experience

Tools

Power BI

Tableau

Salesforce

Colleague

Advansys

Watermark

Job description

Wake Tech's Workforce Training Analyst leads analytics for workforce training and continuing education, collecting data from multiple sources to deliver insights that improve outcomes for students, employers, and programs.

You will collaborate with workforce leadership, institutional research, IT, and student services to build dashboards and reporting systems driving strategic planning and program evaluation.