Workforce Analyst: RxC/VCP (Remote)

Liviniti; Atlanta (GA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Remote work options

Disability & Life Insurance

Annual Reviews

Retirement plan match

Job summary

RxCompass, LLC is seeking a Workforce Specialist for RxC/VCP operations in Atlanta, GA. The role focuses on workforce planning, real-time operational support, and data-driven decision making to optimize staffing across RxCompass and Variable Copay teams.

Strong analytical and confidentiality for PHI is required. The candidate will develop forecasts, maintain staffing models, and create dashboards to deliver actionable insights to leadership and cross-functional partners.

Qualifications

• Bachelor’s degree preferred or equivalent experience in healthcare, business, analytics, operations, or technology
• Two years of experience in workforce management, reporting, analytics, or related field
• Experience using Excel to analyze operational data and prepare recurring reports
• Experience identifying performance trends, variances, and operational risks

Responsibilities

• Maintain short- and long-range workload forecasts and staffing models for RxCompass and Variable Copay operations
• Monitor intraday volumes, staffing, schedule adherence, and service levels and communicate risks
• Partner with leadership to rebalance work and adjust schedules
• Create dashboards and ad hoc analyses for insights at all levels
• Analyze forecast-to-actual performance and document corrective actions

Skills

Workforce planning

Forecasting

Capacity planning

Real-time ops

Data analysis

Attention to detail

Communication

Excel

Problem solving

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

RxCompass, LLC is seeking a Workforce Specialist for RxC/VCP operations in Atlanta, GA. The role focuses on workforce planning, real-time operational support, and data-driven decision making to optimize staffing across RxCompass and Variable Copay teams.

Strong analytical and confidentiality for PHI is required. The candidate will develop forecasts, maintain staffing models, and create dashboards to deliver actionable insights to leadership and cross-functional partners.