Workforce Advisor

YWCA of Syracuse and Onondaga County Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

YWCA of Syracuse and Onondaga County Inc. seeks a Workforce Advisor to lead year-round workforce development programming at the center.

You will maintain a caseload of at least 25 participants ages 16-24 and help them develop life skills, access services, and pursue local job opportunities. The role requires planning and delivering workshops, documenting progress, coordinating with partners, and supporting participants with transportation for program activities.

Qualifications

• Ability to plan and implement program activities for youth and young adults.
• Experience managing a caseload of 25+ participants.
• Strong skills in life skills development and workforce readiness.
• Ability to document and report progress accurately within deadlines.

Responsibilities

• Plan for development and implementation of program activities.
• Prepare case notes and develop service plans for participants.
• Manage all required documentation for program operation.
• Develop workshops and training activities for participants.
• Transport participants to appointments, interviews, and related activities.
• Maintain supplies and materials for program operations.
• Participate in trainings and contribute to ongoing program improvement.
• Review procedures to ensure current compliance with policies.

Skills

Caseload management

Youth development

Program planning

Workshop facilitation

Job description

Job Description

Job Summary: To provide leadership, program development and implementation for Workforce Development programming throughout the year through the YWCA center-based program. This position will maintain a caseload of a minimum of 25 participants, focused on out-of-school youth and young adults ages 16-24. The Workforce Advisor will engage participants in life skill development to support basic needs (access to services), workforce development activities (workshops, skill development), and job searching in the local community.

Essential Job Duties and Responsibilities

Additional duties may be assigned

• Plan for development and implementation of program activities
• Prepare case notes
• Develop service plans for participants
• Manage all required documentation for program operation
• Develop workshops and training activities for participants
• Transport participants as needed for appointments, interviews, etc. related to the program activities
• Requisition and control of program supplies and materials
• Perform minor custodial duties when needed
• Participate in and contribute to agency, regional, and national trainings
• Periodically review operating procedures and make recommendation as necessary to ensure they are current
• Build relationships with youth, families, and stakeholders
• Act in accordance with YWCA mission, policies, and goals
• Represent agency in community activities in consonance with established policies
• Perform other duties as requested and agreed upon

Supervisory Responsibilities

• Oversee the activities and progress of participants on caseload
• Address complaints and resolve problems
• Keep CDO informed of problems, concerns, needs, trends, and unusual situations
• Bring any violation of regulatory issues, company policies, and program procedures immediately to CDO