Workforce Development Job Coach

The Y in Central Maryland; Towson (MD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Flexible schedules

Generous paid time off

Medical, dental & vision benefits

Job summary

The Y in Central Maryland is seeking a Workforce Development Associate to support learning, career development and employment opportunities across our programs. You will coordinate participant workflows, onboarding, and engagement with interns, apprentices and site managers to strengthen capacity and impact.

You will maintain accurate records, support events, and contribute to continuous improvement through data collection and reporting.

Qualifications

• Experience coordinating community programs (internships, apprenticeships, or workforce initiatives).
• Ability to manage multiple candidate/workflow timelines and touchpoints.
• Strong data tracking and reporting capabilities for program oversight.

Responsibilities

• Coordinate day-to-day operations of Workforce Development programs, including internships and apprenticeships.
• Manage candidate workflows from placement to onboarding, participation, completion and transition.
• Schedule and track participant start dates, placements, extensions and completions.
• Serve as primary contact for participants, site managers and stakeholders with timely communications.
• Coordinate required onboarding activities following Y in Central Maryland policies.
• Maintain workforce databases, dashboards and reporting to support program decisions.
• Support events such as orientations, information sessions, hiring events and career fairs.

Skills

Coordination skills

Communication

Data entry

Education

Bachelor's degree preferred

Tools

Database management

Job description

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!

Position Summary

Under the supervision of the Senior Manager of Workforce Development, the Workforce Development Associate supports the day-to-day operations and implementation of Workforce Development programs designed to create meaningful learning, career development, and employment opportunities throughout the Y in Central Maryland. The Associate will coordinate and monitor participant workflows from placement and onboarding through active participation, completion, and transition, while supporting interns, apprentices, site managers, and internal and external stakeholders. The Associate will maintain accurate participant records, coordinate required onboarding and program activities, support Workforce Development events and initiatives, and assist with data collection, reporting and continuous improvement efforts that strengthen the capacity and scale of Workforce Development programs across the Y.

Essential Functions

• Coordinate the day-to-day operations of Workforce Development programs, including internships, apprenticeships, and other Workforce Development initiatives.
• Manage candidate workflows from placement through onboarding, active participation, completion, and transition, throughout the entire associate lifecycle.
• Coordinate participant start dates, schedules, placements, extensions, and completion activities.
• Serve as an operational point of contact for participants, site managers, and internal and external stakeholders, providing timely communication and follow-up throughout the entire associate lifecycle.
• Coordinate required onboarding activities in accordance to Y in Central Maryland policies.
• Maintain accurate Workforce Development databases, dashboards, and reporting systems to support program tracking, accountability, and decision-making.
• Support Workforce development events and engagement activities, including orientations, information sessions, hiring events, career fairs, and recognition activities.

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.