Workers Compensation Officer 2

State of Alaska; Fairbanks (AK); On-site; USD 82,000 - 110,000; Full time

Job summary

The Department of Labor and Workforce Development, Division of Workers’ Compensation, is recruiting a Workers’ Compensation Officer 2 to serve as the onsite supervisor for the Fairbanks adjudications office. The role combines adjudication, case management, and leadership, handling complex workers’ compensation matters, supervising staff, and shaping adjudication support services in Fairbanks.

As a designee of the Alaska Workers’ Compensation Board, you will conduct prehearing conferences,

Qualifications

• Interpreting and applying workers' compensation statutes, regulatory procedures, and related decisions.
• Principles and practices of investigation.
• Techniques and methods of conducting impartial hearings and ensuring compliance.

Responsibilities

• Serve as onsite supervisor for Fairbanks adjudications office and manage complex workers' compensation matters.
• Independently conduct prehearing conferences and resolve procedural issues.
• Provide leadership and supervision to staff to ensure timely case progression.

Skills

Supervision

Conflict management

Written communication

Job description

ATTENTION ALASKA RESIDENTS!

The Department of Labor and Workforce Development, Division of Workers Compensation, is recruiting for a Workers Compensation Officer 2 located in Fairbanks! No Cover Letter Required!

This position is in the Supervisory Unit (SS) at a Range 18.

What You Will Be Doing:

The Division of Workers’ Compensation is recruiting a Workers’ Compensation Officer 2 to serve as the onsite supervisor for the Fairbanks adjudications office. This position offers a unique combination of adjudication, case management, and leadership: independently managing complex workers’ compensation matters, supervising staff, and helping shape how adjudication support services are delivered in Fairbanks. This is an opportunity to use sound judgment, legal and analytical skills, and leadership abilities in work that has a direct impact on Alaskans. And, as a designee of the Alaska Workers’ Compensation Board, you will independently conduct prehearing conferences, resolve procedural and discovery disputes, and help move contested workers’ compensation cases toward resolution.

This would be a great position for someone who enjoys complex work, independent decision-making, and helping both people and teams communicate and succeed when solutions may not be obvious.

Our Mission, Values, and Culture:

The Division of Workers’ Compensation administers the Alaska’s workers’ compensation system and supports the fair, timely, and efficient resolution of workplace injury claims. Our work affects injured workers, employers, insurers, medical providers, attorneys, and communities throughout Alaska. The Adjudications team values impartiality, sound judgment, professionalism, accuracy, collaboration, and public service.

Benefits of Joining Our Team:

This position provides substantial independence and variety, playing an important role ensuring parties understand the process, cases continue moving forward, and Division staff have the guidance and support they need to provide consistent, high-quality service. You will develop expertise in workers’ compensation law and administrative adjudication, make meaningful procedural decisions, work directly with parties and legal professionals, and build supervisory and leadership experience.

You will also have the opportunity to help reestablish and strengthen the Division’s Fairbanks presence. Rather than stepping into a narrowly defined role, the successful candidate will have a meaningful voice in office operations, staff development, workload management, and service delivery.

The Working Environment You Can Expect:

This position is located in the Division of Workers’ Compensation’s Fairbanks office; the work is primarily professional office work and combines independent case analysis, preearings and writing and research, interaction with the public and legal professionals, and supervision of employees in Fairbanks and Juneau.

No two days are exactly alike - you may spend part of the day conducting prehearings and resolving disputed procedural issues, then shift to reviewing case activity, coaching an employee, coordinating an upcoming hearing, or helping a member of the public understand the workers’ compensation process.

Who We Are Looking For:

• Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.
• Conflict Management: Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

Competency Based Minimum Qualifications Instructions:

This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description: The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Minimum Qualifications:

• Interpreting and applying workers' compensation statutes, regulatory procedures, court decisions, and treatises relating to industrial injury or disease
• Principles and practices of investigation
• Techniques and methods of conducting impartial hearings and securing voluntary compliance

Equivalent to those typically gained by: Professional experience in administrative or regulatory law; adjusting or reviewing workers' compensation claims or claim determinations; or coordinating vocational rehabilitation services for injured workers.

PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.

SPECIAL NOTICE

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

• A writing sample demonstrating your ability to clearly summarize facts, analyze an issue, or document a decision or recommendation.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you’re unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE:

Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

BARGAINING UNIT

If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or [phone]. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘governmentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 907-465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

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