Workers’ Compensation Claims Examiner III – Arizona
Location: Phoenix, AZ
Schedule: Full-Time | Hybrid
Salary: $75,000–$85,000 annually
Position Overview
We are seeking an experienced Workers’ Compensation Claims Examiner to join a well-established third-party administrator in Phoenix, Arizona. This position is responsible for managing Arizona workers’ compensation indemnity claims from inception through resolution, including complex and litigated files.
The ideal candidate will have strong knowledge of Arizona workers’ compensation regulations, excellent claims management skills, and experience handling indemnity claims independently.
Key Responsibilities
- Manage an average caseload of approximately 130 workers’ compensation claims, including complex indemnity files.
- Investigate claims, determine compensability, and administer benefits in accordance with state regulations.
- Develop and execute action plans to ensure timely and effective claim resolution.
- Coordinate medical treatment, review medical billing, and authorize appropriate services.
- Calculate and issue indemnity benefits and maintain accurate claim reserves.
- Manage litigated claims and coordinate with defense counsel.
- Identify and pursue subrogation and recovery opportunities.
- Negotiate settlements within established authority limits.
- Maintain detailed claim documentation, diary systems, and reporting.
- Communicate with injured workers, employers, medical providers, attorneys, and clients.
- Conduct independent file reviews and ensure compliance with applicable regulations.
Qualifications
- Minimum 5 years of workers’ compensation claims handling experience, or an equivalent combination of education and experience.
- Strong Arizona workers’ compensation indemnity experience preferred.
- Experience managing complex and litigated claims.
- Knowledge of workers’ compensation laws, medical terminology, and claims procedures.
- Experience with self-insured accounts preferred.
- Public entity claims experience, including cities, counties, or school districts, is a plus.
- Strong organizational, negotiation, and communication skills.
- Ability to manage a full caseload independently.
- Bachelor's degree preferred.
- Applicable claims certifications or licenses as required.
Benefits & Perks
- Medical, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan
- Paid time off (PTO)
- Paid holidays
- Employee referral bonus program
- Hybrid work arrangement
- Opportunities for professional development and career growth
WORKING CONDITIONS:
- May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
- The ability to lift up to 30lbs
- Use of computers and technology
The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com