Workers’ Compensation Coordinator

Tire Discounters, Inc.; Cincinnati (OH); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

Tire Discounters, Inc. is seeking a Workers’ Compensation Specialist to manage the organization’s workers’ compensation program.

You will serve as the primary point of contact for injured team members, coordinate with healthcare providers and insurers, and ensure timely, compliant claims processing. The role emphasizes accurate recordkeeping, trend analysis, and preventive safety measures, with a focus on compassionate communication and efficient return-to-work outcomes for our team across Ohio

Qualifikationen

• Minimum 2 years of experience in workers’ compensation administration, occupational health and safety, risk management, or related field.
• Associate or Bachelor’s degree preferred in HR, business, risk management, or related field.
• Experience with claims management systems and coordinating with third-party administrators or insurance carriers is strongly preferred.

Aufgaben

• Execute established internal workers’ compensation policies and procedures.
• Collaborate with stakeholders to ensure program alignment with regulations and organizational goals.
• Investigate and process workers’ compensation claims with assigned case workers.
• Ensure reporting/recordkeeping complies with regulatory requirements.
• Serve as primary contact for injured employees during the claims process.
• Coordinate with managers, medical providers, insurers, and third-party admins.
• Analyze accident reports to identify injury trends and contributing factors; advise on preventive measures.
• Monitor leave usage related to workers’ compensation claims.
• Maintain confidential records of claims, treatments, and documentation.
• Support return-to-work programs and safe transitions with stakeholders.
• Stay current on federal/state regs and best practices; provide training on workers’ comp."],
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Kenntnisse

Workers' compensation knowledge

Return-to-work programs

Empathy and inclusivity

Organizational skills

Confidentiality

Problem solving

Claims management software

Microsoft Office

Ausbildung

Associate or Bachelor's degree in HR/Business/Risk management/OHS

Tools

Claims management software

Microsoft Office Suite

Jobbeschreibung

Tire Discounters, the nation’s largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a “WOW” experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo.

As the country’s largest family-owned and operated automotive service provider, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now, with new products and services needed to maintain modern vehicles, Tire Discounters and its many other brands like Chip’s Auto Glass and Butler Tires and Wheels are growing and expanding like wildfire.

Over 2000 strong, our team members are the best in the business and are actual employers of choice. We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and more!

GENERAL DESCRIPTION:

The Workers Compensation plays a vital role in ensuring the health, safety, and well-being of all team members across the organization. This position serves as the primary contact for all team members' workplace injuries. Collaborates effectively with injured team members, managers, and external stakeholders to ensure the workers’ compensation program is administered appropriately. This includes, but is not limited to, accurate and timely claims recordkeeping, monitoring, preparing accurate claims trend analysis reports, ensuring full compliance with applicable laws and regulations, and effectively communicating with team members, their supervisors, company stakeholders, healthcare providers, and insurance partners.

ESSENTIAL FUNCTIONS:

• Executes established internal workers’ compensation policies, procedures, and best practices.
• Collaborate with internal stakeholders to ensure program alignment with organizational goals and regulatory requirements.
• Investigate and process workers’ compensation claims, including reviewing medical reports and accident documentation with assigned case workers.
• Ensure all reporting and recordkeeping comply with regulatory requirements.
• Serve as the primary point of contact for injured employees, providing guidance and support throughout the claims process.
• Communicate with managers, medical providers, insurance carriers, legal representatives, and third-party administrators to coordinate case management.
• Review and analyze accident reports to identify injury trends and assess contributing factors ; advise stakeholders on preventive measures to reduce accidents and improve safety.
• Monitor and record leave usage related to workers’ compensation claims.
• Monitor and manage workers’ compensation claims to ensure timely submission, appropriate care, and efficient case resolution.
• Maintain accurate and confidential records of claims, treatment authorizations, and related documentation.
• Function as a liaison between the return-to-work program, employees, and third-party administrators.
• Stay current on federal and state regulations, industry best practices, and emerging trends through research, seminars, and professional development.
• Provide training, education, and clear communication to stakeholders on workplace safety, injury prevention, and the workers’ compensation process.
• Coordinate with stakeholders to support efficient claims resolution and safe return-to-work transitions.
• Collaborate with stakeholders to ensure alignment on claims resolution.

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KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated knowledge of workers’ compensation and regulations.
• Familiarity with return-to-work programs and workplace accommodations.
• Excellent interpersonal, written, and verbal communication skills, focusing on empathy and inclusivity.
• Strong organizational skills and attention to detail, with the ability to manage multiple responsibilities effectively.
• Ability to manage sensitive and confidential information with professionalism and integrity.
• High level of personal accountability, ownership of outcomes and a proactive approach to problem solving.
• Proficiency with claims management software and Microsoft Office Suite.
• Ability to remain calm, compassionate, and composed while interacting with individuals in stressful or emotionally charged situations.

EDUCATION AND WORK EXPERIENCE:

• An associate or bachelor's degree in human resources, business administration, risk management, occupational safety, or a related field is preferred. Equivalent combination of education and relevant experience may be considered.
• Minimum 2 years of experience in workers’ compensation administration, occupational health and safety, risk management, or a related field.
• Experience with claims management systems, and coordinating with third-party administrators or insurance carriers is strongly preferred.

PHYSICAL DEMANDS:

• This role is primarily office-based with occasional visits to work sites which may involve exposure to various indoor and outdoor environmental conditions.
• While performing the duties of this job, the employee is regularly required to talk and/or listen.
• The employee frequently is required to stand, walk, use hands and fingers, handle and/or feel; lift/carry up to twenty-five pounds, and reach with hands and arms.
• Must be able to lift and/or carry up to 25 pounds occasionally.
• Visual acuity required for reading documents, computer screens, and conducting workplace observations.