Workers' Compensation Claims Team Lead

Intercare Holdings, Inc.; Rocklin, Northern (CA, KY); Hybrid; USD 110,000 - 165,000; Full time

Job summary

AvonRisk in California is seeking a Claims Manager to lead a unit of Claims Specialists and support staff, ensuring timely processing of files and adherence to Labor Code rules. You will coach, monitor performance, conduct audits, provide reports to clients, and collaborate across departments to uphold quality and professional standards in claims management.

The role emphasizes mentorship, performance evaluation, and building future supervisors while maintaining reasonable caseloads and

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university, or 1–2 years related experience and/or training.
• Five or more years of progressive technical claim experience, demonstrating judgment and discretion.
• Ability to negotiate settlements effectively.

Responsibilities

• Lead a claims unit and mentor staff to ensure compliance with standards.
• Audit 10% of open inventories quarterly for accuracy and process improvement.
• Provide information and reports to clients upon request.
• Ensure claims handling complies with Labor Code and company rules.
• Identify supervisor backup.

Skills

Project management

Change management

Leadership

Managing people

Education

Bachelor's degree

5+ years of claims experience

Job description

AvonRisk in California is seeking a Claims Manager to lead a unit of Claims Specialists and support staff, ensuring timely processing of files and adherence to Labor Code rules. You will coach, monitor performance, conduct audits, provide reports to clients, and collaborate across departments to uphold quality and professional standards in claims management.

The role emphasizes mentorship, performance evaluation, and building future supervisors while maintaining reasonable caseloads and