Workers’ Comp Claims Resolution Specialist

State of Hawai'i; Hawaii; On-site; USD 57,000 - 69,000; Full time

Job summary

The State of Hawai'i DLIR seeks a full-time employee in Wailuku, Maui to promote understanding and facilitate the resolution of workers’ compensation claims. You will explain laws, rules, benefits, and the claims process to claimants, employers, physicians, attorneys, and insurers.

A bachelor’s degree is required, plus 1.5 years of specialized workers’ compensation experience, strong writing skills, and the ability to write clear reports and communicate effectively.

Qualifications

• Requires strong written and oral communication abilities and the capacity to prepare clear correspondence and reports.
• Experience interpreting and explaining workers' compensation laws, rules, and benefits.
• Ability to assess and solve problems, and to interact effectively with claimants, employers, and insurers.

Responsibilities

• Explain workers' compensation laws, rules, benefits, and the claims processes to claimants, employers, physicians, attorneys, and insurers.
• Respond to complaints and facilitate resolution of conflicts in claims proceedings.
• Prepare clear and concise reports and documentation for case management.

Skills

Communication skills

Report writing

Interpersonal skills

Education

Bachelor's degree

Job description

The State of Hawai'i DLIR seeks a full-time employee in Wailuku, Maui to promote understanding and facilitate the resolution of workers’ compensation claims. You will explain laws, rules, benefits, and the claims process to claimants, employers, physicians, attorneys, and insurers.

A bachelor’s degree is required, plus 1.5 years of specialized workers’ compensation experience, strong writing skills, and the ability to write clear reports and communicate effectively.