PROFESSIONAL TRAINEE I AND II (WORKERS' COMPENSATION CLAIMS FACILITATOR)- MAUI

State-of-Hawai; Hawaii; On-site; USD 49,000 - 53,000; Full time

Job summary

The Department of Labor and Industrial Relations - Disability Compensation Division in Maui is hiring for Professional Trainee I/II positions. Salary is $4,368 per month (SR-16, Step D) for Trainee I and $4,725 per month (SR-18, Step D) for Trainee II. Hiring will be based on funds, qualifications, and other factors.

This list may be used for future vacancies. Professionals start in clear, routine tasks and progress toward independent work through on-the-job training and advancement to higher

Qualifications

• Bachelor's degree from an accredited four year college or university.

Responsibilities

• Intermediary to promote understanding and facilitate the resolution of conflicts during the workers' compensation claims process.
• Explain workers' compensation laws, rules and benefits, and the claims, hearing and appeal processes.
• Secure cooperation of parties to submit documentation required for the case to proceed.

Education

Bachelor's degree

Job description

Recruitment Number 26-0356

The current vacancy is with the Department of Labor and Industrial Relations - Disability Compensation Division, located in Wailuku, Maui.

Salary

• Professional Trainee I: $4,368 per month (SR-16, Step D)
• Professional Trainee II: $4,725 per month (SR-18, Step D)

Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Note: This recruitment will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Professional Trainee I reflects the entry level trainee through which the trainee receives on-the-job training in the principles, concepts, work processes, methods and techniques, and reference material fundamental to professional aspects of the professional work to be performed and orientation to the goals, objectives, philosophy, policies, procedures, rules and regulations pertinent to the assigned program. Work assignments are clear cut, routine, and are selected and designed to develop the employee for work of a higher level and progression to the journey worker or higher level in the occupation/series.

Professional Trainee II reflects the advanced level trainee through which the trainee advances as part of their progression to full performance as an independent worker. Work assignments range from the simple to the moderately complex and are generally characterized by clear and specific objectives to be reached by the application of basic methods and techniques of the occupational specialty and specific standards, guides and regulations. The primary work processes and tasks follow well-established procedures, and determinations can be made by the direct application of specific standards, guides, etc. Additional assignments are selected to develop the employee for eventual progression to the independent worker or higher level.

The fully independent worker level – Workers' Compensation Claims Facilitator – position is responsible for serving as an intermediary to promote understanding and facilitate the resolution of conflicts which arise during the workers' compensation claims process. The work involves responding to complaints from claimants, employers, physicians, attorneys, and representatives from insurance companies; explaining worker's compensation laws, rules and benefits, and the claims, hearing and appeal processes; explaining the implications that various courses of action may have on a case; securing the cooperation of parties to submit documentation required in order for the case to proceed further; identifying conflicts between award limits prescribed by laws and rules and requested awards; and whenever possible, encouraging the parties to resolve the claim.

Applicants will be placed on the eligible list for ALL levels for which they are qualified.

Requirements

• Legal Authorization to Work Requirement: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
• Education: A bachelor's degree from an accredited four year college or university.
• Specialized Experience: No experience for the Professional Trainee I, and for the Professional Trainee II, six (6) months of progressively responsible professional experience in the area of workers' compensation including case management which demonstrated the ability to deal effectively with claimants, employers, and/or insurers, and provided the knowledge and abilities described above.
• Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
• The information provided above represents a summary of the complete Minimum Qualification Requirements.

02000/02001:3888:090513:051812:13:BK

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.

Public Service Loan Forgiveness (PSLF) Program

For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation

Electronic Notification to Applicants

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

Testing Information

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.