Workers' Comp Claims Investigator - Hybrid

Ahold Delhaize USA; Quincy (MA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Ahold Delhaize USA is seeking an Admin to investigate newly reported Workers' Compensation claims, determine compensability, and support Analysts. This role includes a hybrid schedule with 3 in-person days and 2 remote days, based in Quincy, MA or Carlisle, PA.

Applicants must be authorized to work in the United States on a full-time basis. The position supports Analysts/Specialists/Managers, maintains confidentiality, and requires knowledge of claims terminology with a focus on accuracy and

Qualifications

• Ability to conduct investigations into Workers Compensation claims and determine coverage.
• Ability to communicate effectively with management and external professionals.
• Maintain confidentiality of information and records.
• Develop knowledge of company policies and procedures relevant to claims.
• Assist adjusters by researching and gathering documentation for claims.
• Assist adjusters by updating claims files with correspondence and notes.
• Support projects assigned by Manager as needed.

Responsibilities

• Conduct investigations on Workers Compensation Med Only claims, determine coverage and reserves.
• Communicate with local management and outside professionals.
• Maintain confidentiality of information and records.
• Develop working knowledge of banner policies and procedures.
• Support adjusters by researching and gathering necessary documentation.
• Support adjusters by updating claims files with correspondence and notes.
• Support Manager-initiated projects as needed.

Skills

Investigation

Communication

Confidentiality

Claims terminology

Education

High School diploma or equivalent

Job description

Ahold Delhaize USA is seeking an Admin to investigate newly reported Workers' Compensation claims, determine compensability, and support Analysts. This role includes a hybrid schedule with 3 in-person days and 2 remote days, based in Quincy, MA or Carlisle, PA.

Applicants must be authorized to work in the United States on a full-time basis. The position supports Analysts/Specialists/Managers, maintains confidentiality, and requires knowledge of claims terminology with a focus on accuracy and