Hybrid Workers' Comp Claims Analyst II - Return-to-Work

Adusa; Carlisle (Cumberland County); Hybrid; USD 63,440 - 109,320; Full time

Job summary

Ahold Delhaize USA is seeking an Analyst II to manage a caseload of incident-only, medical-only, and lost-time Workers' Compensation claims across multiple jurisdictions, acting as an independent claims handler to ensure timely and cost-effective resolutions while supporting injured associates through recovery and return-to-work.

The position offers a hybrid schedule (1 day in-person at a core location, 4 remote days) and can be based in Salisbury, NC; Scarborough, ME; Quincy, MA; or Carlisle,

Qualifications

• Minimum 5 years of Workers' Compensation claims handling experience, including lost-time claims.
• Active adjuster license(s), as required by jurisdiction, or ability to obtain.
• Bachelor's degree or equivalent professional experience.
• Working knowledge of Workers' Compensation statutes, claim handling practices, and medical terminology.

Responsibilities

• Manage an assigned caseload of incident-only, medical-only, and lost-time Workers' Compensation claims in compliance with applicable state laws and company policies.
• Conduct timely investigations to determine compensability, evaluate exposure, and develop appropriate claim strategies.
• Negotiate and manage settlements within assigned authority; authority levels vary based on experience and competency.
• Actively manage medical treatment to minimize disability duration and promote safe return-to-work.
• Coordinate with Store Management, Distribution, Transportation, and Human Resources to support participation in the Light Duty RTW Program.

Skills

Negotiation

Analytical

Problem solving

Communication

Prioritization

Adaptability

Education

Bachelor's degree

Job description

Ahold Delhaize USA is seeking an Analyst II to manage a caseload of incident-only, medical-only, and lost-time Workers' Compensation claims across multiple jurisdictions, acting as an independent claims handler to ensure timely and cost-effective resolutions while supporting injured associates through recovery and return-to-work.

The position offers a hybrid schedule (1 day in-person at a core location, 4 remote days) and can be based in Salisbury, NC; Scarborough, ME; Quincy, MA; or Carlisle,