WORKDAY SYSTEMS ANALYST II

Memorial Health System; Springfield (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare organization is seeking a Workday Systems Analyst to optimize their Workday HCM platform. This remote role requires expertise in system administration, security, and reporting, along with a strong understanding of Workday modules. The ideal candidate will possess a Bachelor’s degree and relevant certifications, with a commitment to enhancing organizational efficiency and compliance.

Qualifications

• 3+ years of hands-on Workday experience in system administration, security, and/or reporting.
• Workday Human Capital Management (HCM) Certification required.
• Strong understanding of Workday modules including HCM, Payroll, Security, Reporting.

Responsibilities

• Maintain and enhance Workday tenant configurations.
• Coordinate and manage system updates, patches, and Workday releases.
• Design, develop, and maintain reports and dashboards using Workday’s reporting suite.

Skills

Analytical Thinking

Communication

Project Management

Collaboration

Change Leadership

Education

Bachelor’s degree in information systems, Business Administration, HR, or related field

Tools

Workday

Job description

Overview

The Workday Systems Analyst is responsible for the administration, security, and optimization of our Workday HCM platform. This role ensures system integrity, manages security roles, develops reporting solutions, and collaborates with stakeholders to enhance business processes. As the primary Workday expert, this role will drive system efficiency, compliance, and strategic improvements to support organizational goals.

**This is a remote role, but you must reside in one of these 8 states Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio and Wisconsin**

Qualifications

Education:

• Bachelor’s degree in information systems, Business Administration, HR, or related field.

Licensure/Certification/Registry:

• Required: Workday Human Capital Management (HMC) Certification

• Desired: Workday Pro Certifications, such as Payroll, Reporting and Analytics, Security, and Platform Administrators

Experience:

• 3+ years of hands-on Workday experience in system administration, security, and/or reporting.

• Strong understanding of Workday modules, including HCM, Payroll, Security, Reporting, and Integrations.

• Experience with Workday Security framework and role-based access controls.

• Proficiency in Workday Report Writer and calculated fields.

• Management of Workday support semi-annual releases.

• Excellent problem-solving, analytical, and communication skills.

• Ability to manage multiple priorities and work collaboratively across teams.

Other Knowledge/Skills/Abilities:

• Accountability: Ability to hold people accountable to standards of performance or ensure compliance using the power of one’s position or force of personality appropriately and effectively, with the long-term good of the organization in mind.

• Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different features or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships.

• Change Leadership: Ability to energize stakeholders and sustain their commitment to changes in approaches, processes, and strategies.

• Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.

• Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

• Initiative: Ability to identify a problem, obstacle or opportunity and then act to address current or future problems or opportunities. Initiative emphasizes proactively doing things and not simply thinking about future actions.

• Project Management: Ability to plan, execute and oversee a multi-year project involving significant resources, scope and impact.

• Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.

• Team Leadership: Ability to lead groups of people toward shared visions and goals, from forming a team that possesses balanced capabilities, to setting its mission, values and norms, and holding colleagues accountable individually and as a group for results.

Responsibilities

Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:

• SAFETY: Prevent Harm - I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm.

• QUALITY: Improve Outcomes - I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes.

• INTEGRITY:Show respect and Compassion - I will respect others and show compassion. I will behave honestly and ethically. I will be accountable for my attitude, actions and health.

• STEWARDSHIP:Reduce Waste - I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities.

System Administration & Configuration:

• Maintain and enhance Workday tenant configurations, including business processes, condition rules, notifications, and tenant-wide settings.
• Coordinate and manage system updates, patches, and Workday releases; conduct regression testing and impact analysis.
• Understand the Workday roadmap and upcoming product releases, reviewing release notes, assessing new features, understanding the impacts on business processes and basic changes in functionality.
• Evaluate and implement configuration changes to improve system efficiency and user experience.
• Partner with HR, Payroll, and IT stakeholders to gather requirements, translate business needs into functional solutions, and support ongoing system optimization.
• Monitor system performance and proactively identify opportunities for streamlining workflows or automating processes.
• Collaborate with Workday support and vendors as needed to troubleshoot tenant-specific issues or escalate defects.

Security & Compliance:

• Administer Workday security configuration including role assignments, user-based permissions, domain security policies, and business process security.
• Review and maintain security groups, segregation of duties, and supervisory organization structures to support organizational changes.
• Conduct periodic audits of user access, security roles, and workflow approvals to ensure alignment with internal policies and compliance standards.
• Monitor and investigate potential security issues or breaches; coordinate with compliance and IT security teams to apply best practices.
• Support internal and external audits by preparing documentation, access logs, and security configuration details as requested.
• Review Workday's semi-annual SOCII releases and ensure compliance.

Reporting & Analytics:

• Design, develop, and maintain reports and dashboards using Workday’s reporting suite.
• Build and manage calculated fields to support reporting, eligibility rules, and business process logic.
• Provide reporting and analytics support to HR, Payroll, Finance, and compliance teams to drive data-informed decisions.
• Ensure data accuracy by validating report outputs, resolving discrepancies, and performing regular quality checks.
• Support the development and adoption of Prism Analytics for enhanced data modeling and visualization.
• Maintain a catalog of existing reports and support data governance efforts across the platform.
• Support external Enterprise BI processes that utilize Worker Data.

User Support & Troubleshooting:

• Troubleshoot functional problems and escalate technical issues as needed.
• Document system configurations, customizations, known issues, and troubleshooting procedures for internal knowledge sharing.
• Provide guidance and support to HR, Payroll, and end-users regarding system navigation, data entry standards, reporting tools, and security awareness.
• Support maintenance and enhancements with other Enterprise Systems that utilize Worker Data.
• Assist in the onboarding and training of new system users and administrators; develop and update training materials as needed.
• Collaborate with stakeholders to identify opportunities for user enablement and self-service enhancements.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.