Workday Student Consultant - Financial Aid and/or Student Records

Kognitiv Inc.

United States

A distancia

USD 65.000 - 90.000

Jornada completa

Hace 5 días
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Descripción de la vacante

Kognitiv Inc. is seeking Student Consultants to provide Workday Post Production support across the Workday Student module(s).

You will work with clients and internal teams to design, configure, and deliver solutions that meet client needs, ensuring high satisfaction and adherence to best practices. Responsibilities include sessions with clients, testing configurations, knowledge transfer, and documentation.

Formación

  • 2+ years' experience leading and deploying Workday implementations or AMS services.
  • Experience configuring Workday Student modules and developing Custom Reports, Dashboards and Calculated Fields.
  • Excellent communication skills, both verbal and written.
  • Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
  • Ability to prioritize and organize work to ensure timeliness and quality with little supervision.
  • Advanced Microsoft Excel skills.

Responsabilidades

  • Design, configure, test, and implement client business requirements in Workday Student module(s).
  • Conduct working sessions with clients to gather and analyze business requirements.
  • Assist clients in testing Workday configuration and provide knowledge transfer.
  • Troubleshoot business processes, calculated fields, and configuration.
  • Collaborate with teams to deliver solutions in a fast-paced, changing environment.
  • Meet performance indicators and deliverables across multiple clients.

Conocimientos

Workday knowledge
Client relations
Communication skills
Remote teamwork

Herramientas

Microsoft Excel

Descripción del empleo

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive. Ready to do your best work? Join us.

Student Consultants work in partnership with clients and internal teams to ensure maximum value out of a client's Workday investment. The role is responsible for providing Workday Post Production support across Workday Student module(s), understanding the client's business and requirements, and configuring, designing and delivering solutions that best fit client needs. Consultants drive high client satisfaction through building relationships with clients and delivering impeccable customer service.

Responsibilities

Design, configure, test, and implement client business requirements in Workday Student module(s). Conduct working sessions with clients to gather, understand, and analyze business requirements. Assess actual client needs and propose recommendations and/or alternative solutions to meet client goals. Identify process improvements and implement system enhancements. Assist clients in testing Workday configuration, provide knowledge transfer to clients and develop documentation as applicable. Troubleshoot business processes, calculated fields, business logic, file loads and configuration. Use the company's methodology and processes to implement solutions successfully while remaining agile and flexible to clients' changing needs. Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively. Work in a fast-paced environment that requires tasks to be completed quickly and accurately. Consult, execute, and prioritize conflicting demands on deliverables/projects across multiple, concurrent clients without supervision. Frequently discuss and communicate to clients' lessons learned from previous experience, Workday best practices, and Kognitiv's point of view. Ensure clients understand and take advantage of best practices. Complete deliverables within prescribed timelines. Ask for support and direction and/or report status/escalate to appropriate team members as necessary. Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs. Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). Provide guidance and coaching to team members in area(s) of expertise. Collaborate effectively on team-based projects. Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).

Qualifications

2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday. Experience configuring Workday Student modules as well as developing Custom Reports, Dashboards and Calculated Fields. Excellent communication skills, both verbal and written. Ability to communicate clearly and effectively with customers and colleagues in a remote working environment. Some consulting skills e.g., presenting to business partners, creating documentation and technical guides, participating in workshops, explaining functionality or solutions to guide stakeholders, etc. Experience implementing complex, practical business solutions under competing deadlines and priorities. Demonstrated commitment and achievement to delivery excellence and client satisfaction; strong client focus with the ability to understand client needs and build relationships. Ability to prioritize and organize work to ensure overall timeliness and quality standards with little supervision. Ability to effectively manage against timelines, deadlines, and goals. Proven experience demonstrating initiative and curiosity to build skills in other areas both within and outside of Workday. Ability to be effectively and actively engaged on multiple, parallel projects and deliverables. Capable of working within remote teams and alongside clients, as well as on individual tasks with no supervision. Advanced Microsoft Excel skills required. Ability to work in a fast-paced environment and to adapt to frequent change. Ability to meet travel requirements (<5% a year)

Kognitiv is an Equal Opportunity Employer: All applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Kognitiv will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Work Authorization: Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Kognitiv.

Estimated Application Deadline This job postings' application deadline is an estimate, but ultimately the fill date is flexible and the job will remain open until filled. Any updates on deadlines will be communicated through this job posting. 2026-12-18 #LI-BG1

The founders and consultants of Kognitiv live and breathe Workday. We understand that going live with your new system is just the first step in a long partnership with Workday and its ecosystem. Implementations are fast and furious, with work like reports, dashboards, and knowledge transfer often postponed until after a go-live. In some cases, your implementation partner has already moved on to its next project. This is why Kognitiv exists: to bridge the gap for those clients wanting to better maintain and enhance their system post a go-live.

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