IT Workday Solutions Analyst

The Weitz Company / Contrack Watts, Inc.; Des Moines (IA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Program

Benefits Package

Disability Insurance

Life Insurance

Paid Time Off

401K Match

Tuition Reimbursement

Parental Leave

Wellness Program

Job summary

The Weitz Company is seeking a Workday Solutions Analyst to join its IT team in Des Moines. You will bridge technical staff and business units, supporting Workday configurations, testing, documentation, reporting, and project execution.

The role emphasizes ticket resolution, data validation, and process improvement across functional areas. Ideal candidates have 5+ years of Workday experience (3 years of tech focus), strong communication, and the ability to work in a collaborative, fast-growing

Qualifications

• 5+ years of Workday experience including 3 years of technical experience.
• Associate's degree or higher in IT, business, HR, finance, or related field.
• Strong communication, confidentiality, and problem solving abilities.

Responsibilities

• Support Workday-related tickets, service requests, enhancement requests, and user questions.
• Triage issues by gathering details and coordinating resolution with internal teams or vendor partners.
• Assist with Workday configuration, business process updates, security role changes, and system maintenance.
• Support Workday implementation, stabilization, and ongoing operational activities across functional areas.
• Partner with functional owners to document requirements, current processes, future-state needs, and support procedures.
• Create and maintain Workday documentation, job aids, testing scripts, issue logs, and runbooks.
• Assist with system testing, including basic test case creation and coordination of UAT.

Skills

Workday

Analytical thinking

Communication skills

Documentation

Testing

Problem solving

Time management

Education

Associate's degree or higher in IT/Business/HR/Finance

Tools

Ticketing tools

Microsoft Office

Excel

Documentation tools

Job description

The Weitz Company is hiring a Workday Solutions Analyst join our Information Technology (IT) team. This new position will serve as a liaison between technical staff and the functional group by understanding business requirements, processes, and system functionality. This role will focus on supporting Workday and related business processes through ticket resolution, testing, documentation, configuration support, reporting coordination, and project execution. If you're a Workday expert who's looking to join a collaborative and growing organization, this could be a great fit for you!

The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.

What You'll Do:

• Support Workday-related tickets, service requests, enhancement requests, and user questions
• Triage issues by gathering details, validating expected behavior, researching root cause, and coordinating resolution with internal teams or vendor partners
• Assist with Workday configuration, business process updates, security role changes, and system maintenance
• Support Workday implementation, stabilization, and ongoing operational activities across functional areas
• Partner with functional owners to document requirements, current processes, future-state needs, and support procedures
• Create and maintain Workday documentation, job aids, testing scripts, issue logs, decision logs, and support runbooks
• Assist with system testing, including basic test case creation, user acceptance testing coordination, defect tracking, and validation of fixes
• Validate system changes by comparing results against business rules, expected outcomes, and source information
• Support data review, data cleanup, and data validation activities related to Workday processes and integrations
• Coordinate communication related to system changes, known issues, testing needs, outages, and support expectations
• Help identify process gaps, recurring issues, training needs, and opportunities to improve support quality
• Provide advanced support for escalated business system issues
• Collect, evaluate, and prioritize business enhancement requests; identify process improvement areas
• Assess the impact of business requests related to applications, integrations, reporting, security, and data flow; present findings to IT management
• Read, understand, and apply complex technical and functional information while explaining information in a way others can easily understand
• Keep abreast of Workday functionality, business system practices, and relevant technology; educate team members on findings
• Create, or assist with, project management and business analysis documents, including project plans, schedules, tasks, requirements, test plans, and support documentation
• Document all aspects of assigned systems, including configuration, security, integrations, vendor contacts, procedures, changes, and disaster recovery considerations
• Contribute to all project phases: plan, analyze, design, build, test, deploy, and support
• Drive collaboration among internal and external team members, business stakeholders, and vendor partners
• Establish test environments and thoroughly validate changes prior to deployment
• Mentor others on system support, documentation practices, problem resolution, and project execution

What We\'re Looking For:

• Experience:
  • 5+ years of experience with Workday required including 3 years of technical experience
  • Associate\'s degree or higher in IT, business, human resources, finance, accounting, or related field; an equivalent combination of education and experience may be considered
• Skills:
  • Analytical with the ability to solve problems and think critically
  • High level of confidentiality and discretion with sensitive information
  • Self-motivated with strong time management skills
  • Ability to prioritize and balance competing needs
  • Adaptable with a high attention to detail
  • Excellent written and verbal communication skills
  • Ability to support users, document processes, troubleshoot issues, validate system changes, and drive process improvements
  • Business acumen and professionalism
• Technology:
  • Highly proficient in Workday
  • Familiarity with HRIS, ERP systems, reporting tools, integrations, role-based security, testing practices, and business process configuration preferred
  • Proficiency with enterprise business systems, service request or ticketing tools, Microsoft Office, Excel, Outlook, Teams, and documentation tools Ability to learn additional specific job-related software upon hire
• Additional Requirements:
  • Must be able to work in the office 4 days per week - position allows the ability to work remote 1 day per week

What We Offer:

• Competitive Pay
• Rewarding Bonus Program
• Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
• Employer-Paid Short- and Long-Term Disability Programs
• Employer-Paid Life Insurance
• Generous Paid Time Off Provisions
• 401K Retirement Savings Plan with Company Match
• Tuition Reimbursement
• Fully Paid Parental Leave
• Voluntary Products Including: Critical Illness Insurance and Accident Insurance
• Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.

The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails.

The Weitz Company, LLC (and its U.S.-basedsubsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce.We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicantswill receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicablestate and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable.Click hereto review our Privacy Notice.

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