Workday Program Manager

Cloud Hybrid Technologies LLC; Mountain View (CA); On-site; USD 130,000 - 190,000; Full time

Job summary

Cloud Hybrid Technologies LLC is seeking a Workday program manager to own the design, deployment, and ongoing maintenance of Workday HCM, Finance, Payroll, and Supply Chain modules.

You will act as a partner to business leaders, lead governance and roadmaps, and coordinate with Workday to ensure tickets and success activities are handled while maintaining data governance, security, and compliance. This role requires strong leadership and communication skills.

Qualifications

• Bachelor's degree with 4+ years of related experience, or Master's with 2+ years.
• Preferred fields: IT, engineering, business, or healthcare.
• Demonstrated ERP system support experience.
• 2+ years of Workday production management experience (Workday Pro certification preferred).
• Familiarity with Visio, SharePoint, Smartsheet, Basecamp, etc.
• Strong leadership and project management skills.
• Excellent communication and customer service skills.
• Ability to prioritize and execute in a high-pressure, agile environment.
• Moderate to expert knowledge of IT, business processes, and healthcare trends.
• Experience in system design, workflow, client interaction, and problem-solving.

Responsibilities

• Own the design, deployment, and maintenance of Workday modules.
• Act as a consultative partner to business and functional leaders.
• Lead governance, roadmapping, and resource planning.
• Drive feature releases and system adoption.
• Manage system maintenance and ensure customer requirements are met.
• Coordinate with Workday on service tickets and customer success activities.
• Promote continuous learning within the team.

Skills

Leadership

Project management

Communication

Customer service

Agile environment

Prioritization

Problem solving

Healthcare trends

Education

Bachelor's degree w/ 4+ years

Master's degree w/ 2+ years

Tools

Visio

SharePoint

Smartsheet

Basecamp

Job description

Own the design, deployment, and maintenance of Workday HCM, Finance, Payroll, and Supply Chain modules

Act as a consultative partner to business and functional leaders

Lead governance, roadmapping, and resource planning

Drive feature releases and system adoption

Manage system maintenance and ensure customer requirements are met

Evaluate feasibility of system modifications and enhancements

Ensure data governance, security, and compliance

Maintain documentation of system functions and processes

Coordinate with Workday on service tickets and customer success activities

Promote continuous learning within the team

Qualifications

• Bachelor's degree with 4+ years of related experience, or Master's with 2+ years
• Preferred fields: IT, engineering, business, or healthcare
• Demonstrated ERP system support experience
• 2+ years of Workday production management experience (Workday Pro certification preferred)
• Familiarity with Visio, SharePoint, Smartsheet, Basecamp, etc.
• Strong leadership and project management skills
• Excellent communication and customer service skills
• Ability to prioritize and execute in a high-pressure, agile environment
• Moderate to expert knowledge of IT, business processes, and healthcare trends
• Experience in system design, workflow, client interaction, and problem-solving

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract