Workday Benefits Configuration Analyst

Hatch Pros Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Hatch Pros Inc. is seeking an experienced Workday Benefits Configuration Analyst to support configuration, troubleshooting, and ongoing maintenance of Workday Benefits in a remote role.

The ideal candidate will configure benefits plans, eligibility rules, open enrollment, and integrations with benefits vendors, while collaborating with HR, Payroll, IT, and vendor teams to deliver reliable solutions in a fast-paced environment.

Qualifications

• Experience configuring Workday Benefits at the system level.
• Configure Workday Business Processes (BPs), approvals, routing, and notifications.
• Set up and maintain benefits plans, eligibility rules, enrollment settings.
• Support open enrollment configuration, testing, troubleshooting, and post-enrollment validation.
• Understand active vs. passive open enrollment configurations.
• Investigate and resolve complex benefits issues, including eligibility and enrollment discrepancies.
• Work with external vendors for benefits integrations and data mapping.
• Document configuration changes and test results with clear resolution steps.

Responsibilities

• Configure, maintain, and enhance Workday Benefits functionality at the system and platform level.
• Configure and troubleshoot Workday Business Processes (BPs), including benefits-related workflows, approvals, notifications, and routing.
• Configure and maintain benefits plans, plan types, eligibility rules, coverage options, and enrollment settings.
• Support open enrollment configuration, testing, troubleshooting, and post-enrollment validation.
• Understand and manage the differences between active and passive open enrollment processes.
• Investigate and resolve complex Workday Benefits issues, including employee eligibility and enrollment discrepancies.
• Troubleshoot benefits integrations with external vendors and third-party systems.
• Work with benefits vendors to investigate integration failures, validate data, and resolve file transmission or mapping issues.
• Support the configuration and testing of new benefits plans and changes to existing plans.
• Perform root-cause analysis, identify configuration issues, and implement appropriate system-level fixes.
• Collaborate with HR, Benefits, Payroll, IT, and vendor teams to resolve technical and functional issues.
• Execute configuration testing, regression testing, and user acceptance testing (UAT).
• Document configuration changes, troubleshooting steps, test results, and resolutions.
• Quickly learn the existing Workday environment and take ownership of assigned deliverables.

Skills

Workday Benefits

Benefits configuration

BP configuration

Open enrollment

Troubleshooting

Root-cause analysis

Communication

Independent work

System-level configuration

Tools

Workday

Vendor integrations

Job description

remote role

Previous

For the benefit role manager still wants to see resumes. Analyst who can configure workday on a system/platform

We are seeking an experienced Workday Benefits Configuration Analyst to support the configuration, enhancement, troubleshooting, and ongoing maintenance of Workday Benefits. The ideal candidate will have strong system-level expertise in Workday Benefits, including business process configuration, open enrollment, benefits plan setup, eligibility rules, and integrations with benefits vendors.

This role requires a hands-on Workday professional who can quickly understand the existing platform, troubleshoot complex issues independently, and deliver solutions in a fast-paced environment. The hiring manager is looking for someone who can hit the ground running with minimal training and adapt quickly to immediate project needs.

Key Responsibilities

• Configure, maintain, and enhance Workday Benefits functionality at the system and platform level.
• Configure and troubleshoot Workday Business Processes (BPs), including benefits-related workflows, approvals, notifications, and routing.
• Configure and maintain benefits plans, plan types, eligibility rules, coverage options, and enrollment settings.
• Support open enrollment configuration, testing, troubleshooting, and post-enrollment validation.
• Understand and manage the differences between active and passive open enrollment processes.
• Investigate and resolve complex Workday Benefits issues, including employee eligibility and enrollment discrepancies.
• Troubleshoot benefits integrations with external vendors and third-party systems.
• Work with benefits vendors to investigate integration failures, validate data, and resolve file transmission or mapping issues.
• Support the configuration and testing of new benefits plans and changes to existing plans.
• Perform root-cause analysis, identify configuration issues, and implement appropriate system-level fixes.
• Collaborate with HR, Benefits, Payroll, IT, and vendor teams to resolve technical and functional issues.
• Execute configuration testing, regression testing, and user acceptance testing (UAT).
• Document configuration changes, troubleshooting steps, test results, and resolutions.
• Quickly learn the existing Workday environment and take ownership of assigned deliverables.

Required Qualifications

• Strong hands-on experience configuring Workday Benefits at the system level.
• Demonstrated experience configuring Workday Business Processes, including conditions, approvals, routing, and notifications.
• Experience configuring benefits plans, eligibility rules, enrollment events, and coverage options.
• Strong understanding of active versus passive open enrollment and related configuration requirements.
• Experience troubleshooting employee eligibility and enrollment issues within Workday.
• Hands-on experience with Workday Benefits integrations and external benefits vendors.
• Strong troubleshooting and root-cause analysis skills, with the ability to resolve complex production issues.
• Experience with configuration testing, regression testing, and UAT.
• Ability to work independently, manage competing priorities, and deliver results with minimal supervision.
• Strong communication skills and the ability to explain technical issues and solutions to business stakeholders.