Workday Adoption & Change Manager

LSU New Orleans; New Orleans (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

LSU New Orleans seeks a Workday Training & Organizational Change Manager to lead education, change management, and user adoption for Workday and related systems.

You will partner with IT, HR, Finance, Enrollment Management, Academic Affairs, LSU System teams, and senior leadership to design and implement training strategies, documentation, and communications that enable faculty, staff, and students to effectively use new functionality.

Qualifications

• Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, Human Resources, Information Systems, Communications, Public Administration, or a closely related field.
• Three years of progressively responsible experience developing and delivering organizational training programs.
• Experience developing instructor-led, online, and blended learning environments.
• Experience designing instructional materials utilizing adult learning principles.
• Experience managing organizational training initiatives and coordinating multiple projects simultaneously.
• Strong presentation, facilitation, and communication skills.
• Experience creating professional documentation, presentations, and multimedia educational content.
• Demonstrated ability to collaborate effectively with diverse stakeholder groups.
• Excellent organizational, analytical, and project management skills.

Responsibilities

• Develop and maintain the university's comprehensive Workday training and organizational change management strategy.
• Partner with executive leadership, functional offices, and Information Technology to identify organizational training needs and develop long-term learning initiatives.
• Develop organizational readiness plans for new Workday functionality, system implementations, and business process improvements.
• Conduct organizational impact assessments for major Workday enhancements and institutional initiatives.
• Develop strategies that encourage user adoption while minimizing operational disruption.
• Coordinate LSU New Orleans campus-wide change management activities associated with Workday releases.
• Promote continuous learning and technology adoption throughout the university.
• Design, develop, and maintain instructor-led, virtual, hybrid, and self-paced training programs.
• Develop learning paths for faculty, staff, supervisors, student employees, department administrators, and executive leadership.
• Create instructional materials including Job Aids, SOPs, Quick Reference Guides, User Manuals, Video Tutorials, eLearning Modules, FAQs, Knowledge Base Articles.
• Develop role-based training curricula aligned with institutional business processes.
• Maintain course content to reflect Workday enhancements, policy changes, and LSU System standards.
• Evaluate instructional effectiveness and continuously improve educational materials.
• Coordinate communications between IT, functional departments, and campus stakeholders.
• Promote awareness of new Workday capabilities and institutional technology initiatives.

Skills

Strong presentation skills

Facilitation

Communication skills

Project management

Education

Bachelor's degree in Education, Instructional Design, Organizational Development, Business Administration, HR, IS, Communications, Public Administration

Master's degree (preferred)

Job description

LSU New Orleans seeks a Workday Training & Organizational Change Manager to lead education, change management, and user adoption for Workday and related systems.

You will partner with IT, HR, Finance, Enrollment Management, Academic Affairs, LSU System teams, and senior leadership to design and implement training strategies, documentation, and communications that enable faculty, staff, and students to effectively use new functionality.