SSB Student Assistant

The University of Texas at Austin; Utah; On-site; USD 12,000 - 15,000; Part time

Job summary

The University of Texas at Austin is seeking a SSB Information Desk Student Assistant to provide welcoming customer service at the SSB. You will support daily desk operations, help with building inquiries, and assist the Building Management team.

Open to Work Study and Non-Work Study, with a focus on morning or evening shifts. Applicants must be a current UT Austin student, enrolled in at least six credits, and available for specified hours.

Qualifications

• Must be a current UT Austin student enrolled in at least six credits.
• Availability for morning and/or evening shifts as specified.
• Strong verbal and written communication skills required.

Responsibilities

• Greet patients and visitors in a courteous and helpful manner
• Direct visitors to offices, departments, or events inside SSB
• Answer incoming telephone lines and direct calls
• Maintain inventory of desk supplies and assist with events
• Work on special projects and other duties as assigned

Skills

Communication skills

Organizational skills

Attention to detail

Independent work

Education

Enrollment in at least six credit hours

Job description

SSB Student Assistant

Hiring Department: University Unions

Position Open To: All Applicants

Weekly Scheduled Hours: 9

FLSA Status: To Be Determined at Offer

Earliest Start Date: Ongoing

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details

Purpose

The SSB Information Desk Student Assistant serves as a primary point of contact for visitors to the Student Services Building (SSB), providing welcoming and professional customer service. This position supports daily information desk operations, assists with general building inquiries, and provides administrative and operational support to the SSB Building Management team. This position is open to Work Study and Non-Work Study.

Scheduling Availability

Seeking students who are available to work from 8:00 a.m. to 10:00 a.m. and/or 6:00 p.m. to 8:00 p.m., at least three days per week. Applicants do not need to be available for both time slots but should have consistent availability for at least one.

Duties and Responsibilities

• Be familiar with responsibilities of both the SSB Information Desk and SSB Building Management Office
• Greet patients and visitors in a courteous and helpful manner
• Direct patients and visitors to certain offices, departments, or events inside SSB
• Be familiar with the building’s hours and department locations (including UA9 building next door)
• Be familiar with daily building event calendar in order to direct people to meeting rooms
• Direct visitors to UA9 Building (next door)
• Assist with managing SSB’s Lost and Found
• Maintain inventory of desk supplies
• Answer incoming telephone lines and direct calls to the appropriate party
• Work on special projects such as building events, building remodeling, arranging group meetings, etc.
• Other duties as assigned by the Building Manager or Building Attendant

Requirements

Must be a current student at The University of Texas at Austin and meet the University’s student employment eligibility requirements, including enrollment in at least six (6) semester credit hours, unless otherwise eligible under University policy.

Required availability 8am-10am at least three days per week and/or 6pm-8pm at least 3 days per week. Flexibility in scheduling is required, as coverage may occasionally be needed for early, late, or weekend shifts.

Preferred Qualifications

• Excellent verbal and written communication skills
• Strong organization skills, attention to detail and accuracy in a work environment
• Experience working both as a collaborative team member and independently.
• Ability to follow instructions and execute tasks
• Professionalism and ability to communicate with sensitivity and discretion.

Hourly Rate

$10.00 per hour

Employment Eligibility

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

Retirement Plan Eligibility

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Company Culture

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas' flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you'll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please seeour Student Employment site.

Contact Information

Email comments to [e-mail].

For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services.

Additional information for applicants can be found on the Human Resources web page: Applying for Employment.

For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone].

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