Work Study Customer Service Assistant

Bridgewater Bagel & Coffee; Bridgewater (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Work-study

Job summary

Bridgewater State University is seeking a Work Study Customer Service Assistant for its Thornburg Fitness Center. The role involves handling member registrations, sales, inquiries, and enforcing access controls and center policies.

You will record usage data, assist with reservations, monitor activity, and perform light cleaning as part of daily duties. Eligibility requires student status and Work Study award for Fall 2026.

Qualifications

• Must be a Bridgewater State University undergraduate student registered for at least six credits for Fall 2026.
• Must have Work Study award in your financial aid package.

Responsibilities

• Handle all aspects of membership registrations, sales and inquiries while preventing unauthorized access into the Thornburg Fitness Center.
• Record usage data and perform light cleaning of floors and equipment.
• Monitor fitness center and weight-room activity and enforce policies, including proper reservations by members.
• Enforce all traffic flow patterns.
• Conduct regular cleaning and sanitizing duties.

Skills

Punctual

Respectful

Team-oriented

Education

Undergraduate student at Bridgewater State University

Job description

Please see Special Instructions for more details.

For additional information about this position or for a status update of your application, please contact:
Dan Rezendes
[e-mail]

Position Information

Title

Title Work Study Customer Service Assistant

Position Description

BSU’s Fitness Center is available to currently enrolled BSU students, faculty, staff, and alumni.
The Fitness Center’s Customer Service Assistant will be responsible for:

• Handling all aspects of membership registrations, sales and inquiries while preventing unauthorized access into the Thornburg Fitness Center
• Recording usage data and perform light cleaning of floors and equipment
• Monitoring fitness center and weight-room activity and enforce policies, including but not limited to ensure proper reservations by members
• Enforcing all traffic flow patterns
• Conducting regular cleaning and sanitizing duties

Eligibility requirements:

• Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
• Must have Work Study award in your financial aid package

Preferred Qualifications

• Punctual
• Respectful
• Team-oriented

Physical Demands

May need to lift up to 45 pounds.

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Hourly Rate

Hourly Rate $15.00

Posting Number

Posting Number Stu05896P

Close Date

Close Date 11/26/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a Bridgewater State University undergraduate student enrolled in a degree program registered for at least six credits?
  • Yes
  • No
• * Work Study is a requirement for this position. Students who meet certain financial criteria may be awarded Work Study through financial aid. Have you been awarded Work Study as part of your financial aid package?
  • Yes
  • No
• * Please provide the dollar amount of your Work Study award. This information is available in your financial aid package. If you need to verify, please contact your Financial Aid Counselor or the Financial Aid Office at 508-531-1341 or [e-mail]

  (Open Ended Question)

• * Please provide the days and hours you would be available to work. Hours must be outside of your scheduled class times.

  (Open Ended Question)

Equal Opportunity Employer

Bridgewater State University is an equal opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.