Accountant II, Student Accounts

Bridgewater Bagel & Coffee; Bridgewater (MA); On-site; USD 57,000 - 60,000; Full time

Job summary

Bridgewater State University seeks an Accountant II to join the Department of Student Accounts. This full-time, 12-month AFSCME position offers front-line customer service to students and families regarding financial status, payments, and refunds.

You will process payments, issue receipts, and maintain accurate records in accordance with policies. You will counsel current and prospective students on financing options, monitor balances, and prepare financial reports.

Qualifications

• Two years of full-time or equivalent accounting or auditing experience.
• Ability to understand, apply and explain laws, rules, and policies governing unit activities.
• Ability to perform mathematical calculations solving accounting problems.
• Ability to analyze accounting data, draw conclusions and make recommendations.
• Ability to read and interpret financial reports, ledgers, and documents.
• Ability to gather information from records and questioning individuals.
• Ability to maintain accurate records and prepare general/financial reports.
• Ability to write concisely and communicate ideas clearly.
• Ability to exercise discretion with confidential information.
• Ability to work independently.

Responsibilities

• Receives payments for accounts and issues receipts.
• Retrieve information from records.
• Assist a diverse student community with questions regarding their student account, resolving issues to support retention and success.
• Communicate with agencies by phone, mail, or in person to resolve discrepancies or obtain data for reports.
• Prepare financial reports and maintain cash receipts/records reflecting financial status.
• Reconcile financial documents and transactions to established standards.
• Review reports for accuracy, completeness and content.
• Monitor student account balances and pursue past due payments.
• Prepare and reconcile daily cash drawer.
• Ensure compliance with laws and standards and perform related duties.

Skills

Accounting experience

Regulatory knowledge

Mathematical calculations

Financial analysis

Record keeping

Report writing

Discretion with confidential info

Independent work

Tools

Banner

Job description

Position Information

Title

Department Summary

Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits southeastern Massachusetts, the commonwealth, and the world. Bridgewater’s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.

Our commitment to diversity, equity, and inclusion is reflected in our institutional values, which ensure that all students are supported and succeed.

The mission of the Department of Student Accounts is to process all student tuition and fee charges, administer the collection of those charges, and disburse funds that may be owed to all students regardless of race. Successful candidates will be staff members that can work with their colleagues to help meet the mission of the Department of Student Accounts in serving and supporting our racially and ethnically diverse campus community.

Position Summary

The Accountant II fosters a welcoming and inclusive environment, working with diverse students, parents, faculty, staff and other involved parties by providing the highest level of student facing front-line customer service (such as in person, by phone, and email) regarding financial status with the University.
The Accountant II is a front office, customer facing role which will counsels all current and prospective students and families regarding financing options and financial policies. Ensures the highest level of compliance with federal, state and institutional policies-with complete and accurate processing in the student account.
The Accountant II will process payments and issue receipts, review accounts for accuracy; complete financial forms and documents and distribute refunds.
Candidates with experience in cash handling, account recording, and/or bookkeeping experience could be successful in this role.
We dedicate each day to student success and retention, as well as equity, diversity, and inclusion.
Full-time, 12 month AFSCME position.
Tour of duty: Monday-Friday, 8:45 AM-5:00 PM
(Sat. and Sun. as days off)
(Subject to Change)
This is an AFSCME unit position and is subject to the terms of that union agreement.

When you join the team at Bridgewater State University, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a broad collaboration among faculty, staff, students, alumni, and community partners.

• Receives payments for accounts and issues receipts.
• Retrieve information from records.
• Assist a diverse student community with questions regarding their student account, serve as a liaison with appropriate parties to resolve the problem, and ensure issue is resolved contributing to student retention and success.
• Communicates and builds relationships with a diverse portfolio of agencies by telephone, in writing or in person to resolve accounting discrepancies or obtain data/documentation for reports and/or projects.
• Prepare financial reports and maintains accounts and records such as cash receipt and cash drawer to reflect financial status.
• Reconcile financial documents, records, transactions and statements to ensure conformance with established standards.
• Review reports, forms, etc. for accuracy, completeness and content.
• Monitor student account balances and communicate past due amounts due to obtain required payments.
• Prepare and reconcile daily cash drawer.
• Ensure compliance with laws, regulations and established standards and perform related duties as appropriate.

*Initial assignment only. Subject to change according to institutional needs.
Applicants must be able to demonstrate employment eligibility in accordance with the Immigration Reform and Control Act of 1986

Required Qualifications

We are looking for equity-minded applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.

• Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in accounting or auditing, or (B) any equivalent combination of the required experience and substitutions as listed in the MA State Job Specifications.
• Ability to understand, apply and explain the laws, rules, regulations, policies, procedures, etc. governing assigned unit activities.
• Ability to perform mathematical calculations using formulae to solve accounting problems.
• Ability to analyze and determine the applicability of accounting data, to draw conclusions and to make appropriate recommendations.
• Ability to read and interpret documents such as financial reports, accounts and ledgers.
• Ability to gather information by examining records and documents and through questioning individuals.
• Ability to maintain accurate records.
• Ability to prepare general and financial reports.
• Ability to write concisely, to express thoughts clearly and to develop ideas in logical sequence.
• Ability to exercise discretion in handling confidential information.
• Ability to work independently

State Job Specifications are available in the Human Resources Office or on the Human Resources website – https://jobs.bridgew.edu/

Preferred Qualifications

• Ability to work in a team setting that prioritizes racial equity and values racial diversity.
• Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion.
• Ability to work directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to communicate effectively and professionally with a diverse student body, faculty, and staff.
• Ability to apply organizational and interpersonal skills.
• Experience or ability with technology in effort to perform one’s job.
• Knowledge of Banner
• Higher Education experience

Bridgewater State University complies with the Americans with Disabilities Act ( ADA ) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&layout_id=18

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
This position is not eligible for H-1B sponsorship.

EEO Statement

Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy‑related condition or any other characteristic protected by law.

Position Type

Position Type AFSCME Classified

Salary Range

Salary Range $2,268.91 Bi-weekly (Grade 16, Step 1)

Posting Number

Posting Number S01361P

Open Date

Open Date 10/09/2026

Application Review Start Date

Application Review Start Date 07/07/2026

Close Date

Close Date 11/09/2026

Open Until Filled No

Equal Opportunity Employer
Bridgewater State University is an equal opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy‑related condition or any other characteristic protected by law.