Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life

Texas A&M University System; Prairie View (TX); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Texas A&M Engineering Experiment Station is hiring Residential Student Technicians to support Housing & Residence Life on campus in Prairie View, TX. You will assist in front desk operations, answer inquiries, and help with move-in/move-out logistics while engaging in educational and community-building events.

This student role requires on-campus availability, Federal Work-Study eligibility, and a commitment of up to 20 hours per week, including some evenings or weekends as needed.

Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing.
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed.

Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces.
• Maintain confidentiality and comply with FERPA and university policies.

Skills

Customer service

Communication

Time management

Tools

Microsoft Office

Job description

**Job Description****Multiple Vacancies Available Across Campus** Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service, administrative assistance, operational support, and engagement initiatives that contribute to a safe, welcoming, and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations, office support, residential life/education, facilities support, summer conferences or special events, special projects, and other departmental initiatives. **Essential Responsibilities*** Provide exceptional customer service to residents, guests, faculty, staff, and visitors.* Assist with front desk operations, office coverage, and administrative tasks.* Answer phones, emails, and general housing inquiries.* Support residence hall opening, closing, move-in, and move-out processes.* Assist with educational, social, and departmental events.* Report maintenance, safety, or operational concerns to professional staff.* Provide logistical and set-up/tear down support for event spaces* Maintain confidentiality and comply with FERPA and university policies.* Complete special projects and other duties as assigned.* Other duties as assigned. **Required Qualifications*** Current Prairie View A&M University student.* Eligible for Federal Work-Study.* Good academic (minimum cumulative 2.5 GPA) and disciplinary standing* Ability to work up to 20 hours per week.* Ability to work evenings and weekends as needed **Preferred Qualifications*** Strong customer service and communication skills.* Dependable, organized, and professional.* Experience with Microsoft Office or similar software.* Ability to work independently and collaboratively. **Knowledge, Skills & Abilities*** Excellent interpersonal communication.* Professional judgment and problem-solving.* Time management and reliability.* Commitment to customer service and teamwork. **Areas of Assignment*** Housing Operations* Community Service Desks* Residential/Life Education* Commuter Student Support Services* Marketing & Outreach* Facilities Support/ Event/Room Set-up* Summer Conferences/Event Services* Special Projects* Commuter Student Support Services **Basic Work Expectations*** Complete required training.* Report to work on time and complete scheduled hours.* Wear the appropriate work uniform or attire assigned.* Maintain professionalism and confidentiality.* Represent Housing & Residence Life positively.* Follow all university and departmental policies. *\\*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations. A more complete employment agreement for review and signature will be provided for successful candidates.* **Job Close Date:*** Open until filled