Student Development Specialist

Arkansas State; Jonesboro (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Arkansas State University is seeking a Coordinator of Operations in University Housing. This 12-month, full-time role reports to the Assistant Director of Operations and focuses on occupancy management with a strong emphasis on customer service and student development theory.

Key duties include coordinating assignments for residents, managing meal plans and prorations, handling housing contracts, and supporting summer camps and conferences. Travel to conferences is required.

Qualifications

• Bachelor's degree required in a related field.
• Master's degree preferred in College Student Personnel or related field.
• Two years or more Residence Life management experience preferred.

Responsibilities

• Oversee assignment coordination for campus residents.
• Oversee meal plan assignments and prorations for on/off campus residents.
• Manage day-to-day resolution of departmental issues.
• Handle housing contracts, assignments, and housing database.
• Assist with assignment logistics for summer camps and conferences.
• Participate in planning with University Housing Leadership Team; support department mission.
• Travel to conference training sessions as required.

Skills

Communication

Critical thinking

Decision making

Customer service

Student development theory

Positive attitude

Education

Bachelor's degree

Master's degree

Job description

Student Development Specialist Working Title Coordinator of Operations Position # A00515 Department Dean of Students-Educational Prgms

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Please note: Allpostings close at 12 A.M. CST on theclosing date. This employer participates in E-Verify.

Position Summary:

The Coordinator of Operations is a full-time, 12-month, with oversight of occupancy management in a fast paced University Housing office. This reports directly to the Assistant Director of Operations.
The Coordinator of Operations is highly focused and demonstrates an ability to provide a comprehensive team approach to customer service.

Duties & Responsibilities:

• Oversee assignment coordination for campus residents
• Oversee meal plan assignments and pro-rations for on and off campus residents
• Manage day-to-day resolution of departmental issues related to the areas of responsibility
• Responsible for all areas related to student contracts, assignments, and housing database
• Assist with assignment logistics of summer camps and conferences
• Participate in short and long range planning with University Housing Leadership Team Perform other duties as assigned to support the mission of the University Housing department
• Other duties as assigned
• Under the Clery Act, Residence Life staff are considered Campus Security Authorities and as such are required by law to report the following crimes to the on-call system and to UPD immediately upon learning of them: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, liquor law violations, drug violations, weapons violations, stalking, domestic violence and dating violence. This position is also required to report bias-related (hate) crimes for the following offenses: criminal homicide, sex offenses, robbery, aggravated assault, burglary, motor vehicle theft, arson, larceny-theft, intimidation, simple assault and damage/destruction/vandalism of property

Knowledge/Skills/Abilities:

Knowledge of state, federal, and university policies, procedures and regulations regarding campus housing
Strong oral and written communication skills, critical thinking skills, decision making skills, customer service oriented, understanding of student development theory, positive attitude

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

The Coordinator of Operations has daily contact with all department staff. Participation in local and state professional organizations is encouraged. Travel to conference training sessions is required

Preferred Qualifications:

Two (2) or more years of Residence Life management experience

An earned Master's Degree in College Student Personnel or related field

Minimum Qualifications:

An earned Bachelor's Degree in a related field