Work Order Specialist - Operations

CBRE; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

CBRE in Charlotte, NC seeks an Operations Management Analyst to provide essential day-to-day operations and administrative support. You will coordinate budgets, analyzes financial data, and help streamline service delivery while aligning with CBRE values.

The role emphasizes accuracy, teamwork, and effective communication as part of CBRE's commitment to excellence. A degree and up to 3 years experience are preferred.

Qualifications

• Bachelor's degree preferred with up to 3 years of relevant experience.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• Proficiency in Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Coordinate budget preparation and gather input from internal and external resources.
• Review monthly department budget reports and explain variances for management.
• Troubleshoot basic inquiries from internal and external clients.
• Track department processes to identify opportunities to improve service delivery.
• Compile operating, financial, and statistical reports for project updates.

Skills

Budgeting

Data analysis

Process improvement

Communication

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

About The Role

As a CBRE Operations Management Analyst, you will provide the department with simple day-to-day operations and administrative support. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You’ll Do

• Coordinate budget preparation. Research and collect input from multiple internal and external resources.
• Review monthly department budget reports to maintain expense controls. Prepare commentary and explanation of variances for management review.
• Troubleshoot and resolve basic inquiries and requests from internal and external clients.
• Track department processes and procedures to identify opportunities to improve service delivery.
• Compile a variety of operating, financial, and statistical information reports. Gather information for periodic updates relative to project resources and fiscal plans.
• Assist with developing project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.
• Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).