Work Order Specialist - Operations

CBRE Group, Inc.; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

CBRE Group, Inc. is seeking an Operations Management Analyst to provide essential day-to-day operations and administrative support within the Operations Management function.

The role focuses on coordinating staff functions, budgeting input, and improving service delivery. Ideal candidates have up to 3 years of relevant experience and strong Microsoft Office skills, with a Bachelor’s degree preferred.

Qualifications

• Bachelor's degree preferred or combination of experience and education.
• Ability to use existing procedures to solve standard problems.
• Experience analyzing information to make judgments.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Coordinate budget preparation by collecting input from multiple sources.
• Review monthly department budget reports and explain variances.
• Troubleshoot and resolve basic inquiries from clients.
• Track processes to identify opportunities to improve service delivery.
• Compile operating, financial, and statistical reports for updates.
• Assist with developing project plans and costs, including personnel and fiscal needs.
• Work within standardized procedures to meet deadlines.

Tools

Microsoft Office

Excel

Word

Outlook

Job description

About the Role:

As a CBRE Operations Management Analyst, you will provide the department with simple day-to-day operations and administrative support.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You’ll Do:

• Coordinate budget preparation. Research and collect input from multiple internal and external resources.
• Review monthly department budget reports to maintain expense controls. Prepare commentary and explanation of variances for management review.
• Troubleshoot and resolve basic inquiries and requests from internal and external clients.
• Track department processes and procedures to identify opportunities to improve service delivery.
• Compile a variety of operating, financial, and statistical information reports. Gather information for periodic updates relative to project resources and fiscal plans.
• Assist with developing project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.

What You’ll Need:

• Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Ability to use existing procedures to solve standard problems.
• Experience with analyzing information and standard practices to make judgments.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with a strong inquisitive mindset.
• Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.