Work From Home Service Agent | Full Training Provided

Globe Life AIL - Lisa Russel; Birmingham (AL); Remote; USD 40,000 - 80,000; Full time

Benefits offered by this job

100% Remote Work

Weekly Pay

Incentives & Recognition

Comprehensive Benefits

Training & Ongoing Support

Job summary

American Income Life / Globe Life is offering a 100% remote, independent contractor role as a Remote Client Representative. No prior insurance experience is required; training and licensing guidance provided, with a focus on building trusted client relationships and delivering high-quality service.

You will work from home with a flexible schedule and opportunities for performance-based rewards and recognition.

Qualifications

• No prior insurance experience is required; training and licensing support provided.
• 100% remote, independent contractor role with commission-based pay.
• Must obtain Life & Health Insurance license and complete pre-licensing coursework.

Responsibilities

• Provide product information and support to clients.
• Build and maintain long-term client relationships.
• Address questions with thoughtful problem-solving.
• Work independently while collaborating with a remote team.
• Maintain a positive, service-focused mindset in a fast-paced environment.

Skills

Communication skills

Relationship-building

Adaptability

Problem-solving

Independent work

Job description

Work From Home Service Agent -Full Training Provided

As AO continues to experience record-setting growth, we are expanding our fully remote team and seeking individuals with strong people skills who enjoy helping others, value flexibility, and want to build a career that supports both professional success and personal well-being.

At AO, success isn’t just about work—it’s about the life you build. This opportunity allows you to work from anywhere, create a flexible schedule, and prioritize family, personal goals, and balance—without sacrificing stability or growth.

Our guiding principle—thePlatinum Rule: “Do more for others than you would have them do for you”—shapes how we serve clients, support our teams, and grow as an organization. We take pride in delivering service with integrity, empathy, and professionalism.
In this role, you’ll combine customer service to make a real impact—helping protect families while building a rewarding, performance-based career.

Your Role

As aRemote Client Representative, you will serve as a trusted point of contact for clients—helping them feel informed, supported, and confident in their decisions. This is a relationship-focused, service-driven role ideal for individuals who value meaningful conversations and long‑term client care.

Key Responsibilities

• Communicate with clients to provide product information and support
• Build and maintain long‑term relationships through trust and consistency
• Address questions and concerns with thoughtful problem‑solving
• Work independently while collaborating with a supportive remote team
• Maintain a positive, service‑focused mindset in a fast‑paced environment

What We Offer

100% Remote Work
Enjoy the flexibility and convenience of working from anywhere.

Weekly Pay
Earn consistent income that rewards performance and reliability.

Incentives & Recognition
Top performers may qualify for international trips, vehicle incentives, and additional performance‑based rewards.

Comprehensive Benefits

• Life insurance coverage
• Health insurance reimbursement
• Retirement plan options

Training & Ongoing Support
Receive structured onboarding, continuous training, and mentorship to support your success.

What You Bring

• Strong communication and relationship‑building skills
• Adaptability and problem‑solving abilities
• Positive attitude, professionalism, and strong work ethic
• Ability to work independently while contributing to a team
• Genuine desire to help others and make a meaningful impact

No prior experience is required—we valuecoachability, integrity, and a people‑first mindset, and provide the training and support needed to succeed.

Interview Process

All interviews are conducted via Zoom video conferencing for convenience and accessibility.

Start your journey with AO—where your career supports your life.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance‑driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high‑speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre‑licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self‑motivated, coachable, comfortable working independently, and interested in a performance‑based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.