Virtual Customer Service & Benefits Representative

Globe Life AIL - Lisa Russel; Chicago (IL); Remote; USD 18,000 - 68,000; Part time

Benefits offered by this job

Weekly pay

Training & mentorship

Remote work flexibility

Performance-based incentives

Bonuses & rewards

Job summary

Globe Life AIL invites motivated professionals to join our fully remote team as Virtual Customer Service & Benefits Representatives. This commission-based, growth-focused role offers training, mentorship, and weekly pay while you build relationships with clients.

Candidates can work from anywhere in the United States, with no prior industry experience required. You’ll enroll clients, provide benefit information, and support enrollment processes while earning performance-based incentives.

Qualifications

• Excellent communication and relationship-building skills.
• Self-motivated and accountable in a remote setting.
• Ability to work independently while contributing to team success.
• Positive, service-oriented mindset and adaptability in a fast-paced environment.
• Willingness to learn and participate in ongoing training and development.

Responsibilities

• Communicate with clients through phone and Zoom consultations.
• Build strong, long-term client relationships through exceptional service and follow-up.
• Provide support, guidance, and benefit information to clients.
• Assist clients through enrollment and service processes.
• Participate in ongoing training and professional development sessions.
• Work independently while collaborating within a supportive remote team environment.

Skills

Communication

Relationship-building

Self-motivation

Accountability

Remote teamwork

Tools

Zoom

Job description

Virtual Customer Service & Benefits Representative 100% Remote | Flexible Schedule | Growth-Focused Opportunity

About the Opportunity

Our company is growing faster than ever, and we’re seeking motivated, people-focused professionals to join our fully remote team. This is your opportunity to build a meaningful career from anywhere while enjoying flexibility, mentorship, and long-term advancement potential.

At AO, we believe success is built through service, consistency, and growth. Our guiding philosophy—

The Platinum Rule:Do more for others than you would have them do for you.

—drives how we support both our clients and our team every day.

If you’re looking for a remote opportunity where your effort is recognized, your growth is supported, and your work has purpose, this may be the career move you’ve been looking for.

Why This Opportunity Stands Out

Requirements • Responsibilities • Rewards

Flexible Work-From-Home Opportunity

Work from anywhere while creating a schedule that supports your lifestyle, goals, and work-life balance.

Weekly Pay + Growth Potential

Earn reliable weekly income with opportunities for advancement, bonuses, and long-term career growth.

Performance-Based Incentives & Recognition

Top performers may qualify for exciting rewards including:

• International incentive trips
• Vehicle and lifestyle incentives
• Leadership conferences and recognition events

Comprehensive Benefits

• Company-supported life insurance coverage
• Health insurance reimbursement program
• Retirement planning options for long-term stability

Ongoing Training & Mentorship

Receive hands‑on coaching, professional development, and leadership mentorship designed to help you succeed in a remote environment.

Career Advancement Opportunities

Grow professionally within a company that values performance, consistency, and leadership development.

What You’ll Do

• Communicate with clients through phone and Zoom consultations
• Build strong, long‑term client relationships through exceptional service and follow‑up
• Provide support, guidance, and benefit information to clients
• Assist clients through enrollment and service processes
• Participate in ongoing training and professional development sessions
• Work independently while collaborating within a supportive remote team environment

What We’re Looking For

Successful candidates typically demonstrate:

• Strong communication and relationship‑building skills
• Positive, service‑oriented mindset
• Problem‑solving ability and adaptability in a fast‑paced environment
• Self‑motivation and accountability in a remote setting
• Ability to work independently while contributing to team success
• Professionalism, reliability, and willingness to learn

No prior industry experience is required. Full training and mentorship are provided.

Why AO?

AO is built on flexibility, mentorship, growth, and purpose. We believe individuals perform at their best when they are supported professionally, recognized for their efforts, and given opportunities to grow long term.

Our culture encourages leadership development, collaboration, and helping people build meaningful careers while making a positive impact on working families nationwide.

Interview Process

All interviews are conducted through Zoom video conferencing to provide a convenient and accessible experience for all applicants.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre‑licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self‑motivated, coachable, comfortable working independently, and interested in a performance‑based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.