Work From Home Receptionist (Remote)

Jobsultant Solutions; Seattle (WA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous benefits program

Flexible paid time off

Monthly tech reimbursements

Innovative company culture

Job summary

A company providing innovative solutions is looking for a Remote Receptionist in Seattle. Responsibilities include managing inbound and outbound calls, scheduling jobs, and assisting customers from various trades. Candidates should have 1-3 years of experience, strong communication skills, and a startup mentality. This role offers flexible benefits, paid holidays, and opportunities for growth in a dynamic setting. Candidates must be US Citizens or Permanent Residents authorized to work in the US.

Qualifications

• 1-3 years of professional experience preferably in customer service.
• Ability to thrive in a startup environment.
• Willingness to learn and help others.

Responsibilities

• Handle inbound calls to schedule jobs and answer questions.
• Communicate with customers via phone/email/text.
• Collaborate on improving internal policies and procedures.
• Make outbound calls to follow up on leads.

Skills

Strong communication skills

Motivated and goal-oriented

Team player

Customer service orientation

Job description

About the job Work From Home Receptionist (Remote)

We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and ultimately save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members careers as they expect their teams to be on creating solutions for Pros.

We Also Offer

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

What Youll Do

• Be a part of the founding ops team of a startup within a startup. Were launching a new business line within HCP and were looking for motivated go-getters that want to be a part of something great! Big opportunity to learn and grow as the business line goes from crawl, to walk, and then to run.
• 60% - Inbound calls on behalf of our customers to schedule jobs and answer customer questions
• 15% - Customer communication via phone/email/text
• 10% - Work collaboratively on ideas to improve internal policy and procedures
• 10% - Outbound calls on behalf of our customers to follow up on leads, or schedule appointments

What Were Looking For

• 1-3 years professional experience
• High achiever, someone who is willing to go above and beyond on a daily basis
• Startup mentality, willing to work hard in a fast-paced environment
• Motivated by learning, helping others, and achieving goals
• Comfortable talking on the phone with our customers who are owners or employees of HVAC, plumbing, electrical and other businesses in the trades, as well as our customers customers
• Team player who can effectively communicate and work with others
• Knowledge of the trades is not required since well train on it, but its strongly preferred!

Equal Opportunities Optimere is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Optimere does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable PLEASE NOTE: Optimere is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.