Work From Home Member Services Representative

AIL; United States; Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Equity opportunity

Weekly pay

Remote-friendly

Licensing support

Performance bonuses

Growth path

Job summary

AO Globe Life is seeking candidates for a fully remote role in business, marketing, or communications, offering a service‑driven environment with complete training, inbound client interest, and ongoing mentorship to build a lasting career from anywhere in the United States.

Responsibilities include handling documentation, conducting virtual consultations via Zoom, guiding enrollment, and presenting tailored benefit options while developing strong client relationships in a remote-first setting.

Qualifications

• Authorized to work in the U.S.
• Experience with virtual tools and video meetings
• Willingness to obtain state licensing
• Reliable internet connection and Windows-based laptop with webcam
• Service-minded, mission-driven attitude
• Self-driven and organized while working independently
• Strong communication and interpersonal skills

Responsibilities

• Handle documentation accurately and stay on top of follow-ups
• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Present supplemental benefit options tailored to each individual or family
• Build strong, long-term client relationships
• Take part in continued mentorship and team development

Skills

Communication skills

Interpersonal skills

Self-motivation

Organizational skills

Remote work setup

Customer service

Tools

Zoom

Job description

AO Globe Life is seeking new team members to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

Your Day-to-Day

• Handle documentation accurately and stay on top of follow-ups
• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Focus on delivering excellent, client-centered service
• Present supplemental benefit options tailored to each individual or family
• Build strong, long-term client relationships
• Take part in continued mentorship and team development

What We're Looking For

• Must be authorized to work in the U.S.
• Ease with virtual tools and video meetings
• Customer service or consultative background a plus, not required
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A service-minded, mission-driven attitude
• Self-driven, organized individuals comfortable working independently
• Strong communication and interpersonal skills

Compensation & Perks

• 3% equity opportunity for qualifying team members
• Weekly pay based on performance
• Opportunities for renewal-based income growth
• Bonuses paid monthly and quarterlyFull training and licensing support
• A supportive, people-centered culture
• Defined growth path into leadership
• Fully remote, flexible schedule
• Inbound client interest - no cold outreach

About Us

AO Globe Life has spent more than 70 years protecting working families nationwide- serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we're built on integrity, flexibility, and empowering our team to succeed.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.