Work From Home Client Onboarding Specialist

AIL; United States; Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Remote work

Training & licensing

Bonuses

Job summary

AO Globe Life is seeking a remote, independent contractor to join a mission-driven team focused on helping clients with supplemental benefits. This role suits recent graduates in business or communications, with a genuine interest in service and relationship building.

You will complete training, engage with inbound client interest, and receive mentorship, with compensation tied to performance and licensing support to enable long-term career growth.

Qualifications

• Strong communication and people skills.
• Ability to work remotely with minimal supervision.
• Willingness to obtain state licenses if required.

Responsibilities

• Develop strong, long-term relationships with clients.
• Deliver high-quality, client-focused service.
• Walk individuals through personalized supplemental benefit options.
• Engage in ongoing training, mentorship, and professional growth.
• Handle documentation accurately and stay on top of follow-ups.
• Support clients through enrollment with clarity and professionalism.
• Hold client consultations virtually using Zoom.

Skills

Client relationships

Communication

Virtual meetings

Independent worker

Licensing readiness

Tools

Zoom

Job description

AO Globe Life is seeking new team members to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

The Role Involves

• Develop strong, long-term relationships with clients
• Deliver high-quality, client-focused service
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism
• Hold client consultations virtually using Zoom

What You’ll Need

• A genuine interest in helping others and supporting a mission-driven company
• Work authorization in the United States
• Strong communicators with solid interpersonal skills
• Reliable internet connection and Windows-based laptop or PC with webcam
• Prior customer service or consultative experience is a plus, not required
• Ease with virtual tools and video meetings
• Self-driven, organized individuals comfortable working independently
• Ability to obtain any necessary licenses, if applicable to the role

What’s In It for You

• Monthly and quarterly performance bonuses
• Income growth through renewals
• Defined growth path into leadership
• Inbound-only client interest — never cold calling
• Full training and licensing support
• Fully remote with a flexible schedule
• Equity opportunity (3%) for those who qualify
• A collaborative, people-first team environment
• Weekly performance-based pay

About Us

AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.