Work From Home - Client Benefits Specialist

Freddie Mac; Saint Petersburg (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

A leading organization in customer service management, Freddie Mac, is looking for a dynamic individual to lead its customer service team. This role offers remote work flexibility and numerous opportunities for professional growth, mentorship, and incentive programs. Ideal candidates will possess strong leadership skills and a dedication to delivering exceptional service while maintaining a work-life balance.

Benefits

Flexible schedule

Comprehensive insurance reimbursement

Annual incentive trips

Mentorship from experienced leaders

Unionized environment benefits

Qualifications

• Dedication to exceptional customer service.
• Desire for professional growth while maintaining work-life balance.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams for outstanding results.
• Participate in training programs to enhance leadership skills.

Skills

Communication

Interpersonal Skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule to balance personal and professional life
- Access to mentorship from experienced leaders dedicated to your success
- Annual incentive trips for top-performing leaders to rewarding destinations
- Comprehensive insurance reimbursement program for your well-being
- Benefits of a unionized environment ensuring your rights are protected

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate within a supportive community that values work-life harmony
- Maintain a healthy work-life balance while pursuing professional growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Familiarity with remote work dynamics and virtual team management
- Background in training or mentoring team members
- Proven track record of achieving performance goals and targets

#CustomerService #RemoteWork #CareerGrowth #Mentorship #WorkLifeBalance

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