Work From Home - Client Benefits Specialist

Freddie Mac; Sioux City (IA); Remote; USD 60,000 - 90,000; Full time

Job summary

Freddie Mac recherche un leader en gestion du service client pour rejoindre leur équipe. Ce poste permet de travailler à distance avec un horaire flexible, offrant des possibilités de croissance professionnelle à travers des programmes de mentorat et des incitations annuelles. Le candidat idéal fera preuve d'une forte capacité de communication et d'une passion pour le service client.

Benefits

Programme d'incitation annuel

Accès à des programmes de mentorat

Environnement de travail syndiqué

Qualifications

• Engagement à offrir des expériences de service client exceptionnelles.
• Capacité à diriger et à inspirer des équipes.
• Désir de croître professionnellement.

Responsibilities

• Offrir des services à la clientèle exceptionnels.
• Diriger et inspirer des équipes pour obtenir d'excellents résultats.
• Collaborer avec les membres de l'équipe pour créer un environnement de travail favorable.

Skills

Communication

Interpersonal Skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule that fits your lifestyle
- Access to mentorship from experienced leaders dedicated to your success
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Benefits of a unionized environment ensuring your rights and voice are protected

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate with team members to foster a supportive work environment
- Manage schedules and work-from-home arrangements to ensure balance

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Previous participation in mentorship or training programs
- Familiarity with unionized work environments
- Background in team-building and motivation strategies
- Interest in continuous personal and professional development

#CustomerService #RemoteWork #CareerGrowth #FlexibleSchedule #LeadershipDevelopment

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