Work From Home - Client Benefits Specialist

Freddie Mac; Charleston (WV); Remote; USD 55,000 - 85,000; Full time

Job summary

Freddie Mac seeks a dynamic leader to enhance customer service management within a supportive remote environment. This role focuses on delivering exceptional service, leading teams, and fostering growth. Candidates should possess strong communication skills and a commitment to professional development while enjoying the flexibility of remote work.

Benefits

Flexible schedule

Supportive work environment

Annual incentive trips

Comprehensive insurance reimbursement

Specialized training programs

Qualifications

• Dedication to delivering exceptional customer service.
• Ability to lead and inspire teams.
• Desire for professional growth while balancing work-life.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams for outstanding service delivery.
• Participate in mentorship programs.

Skills

Strong communication

Interpersonal skills

Leadership

Job description

Employer Industry: Customer Service Management

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule to balance personal and professional life
- Supportive and nurturing work environment that values work-life harmony
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for employee well-being
- Access to specialized training programs to enhance leadership skills

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results in service delivery
- Participate in mentorship programs to foster personal and professional growth
- Collaborate with colleagues to maintain a supportive and productive work environment
- Engage in skills enhancement training to improve customer service management capabilities

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service leadership role
- Familiarity with remote work best practices
- Proven track record of achieving performance targets in a managerial capacity
- Experience in a unionized environment

#CustomerService #WorkFromHome #CareerGrowth #LeadershipOpportunities #FlexibleSchedule

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