Work From Home - Client Benefits Specialist

Freddie Mac; Grand Rapids (MI); Remote; USD 50,000 - 75,000; Full time

Job summary

Freddie Mac seeks a dedicated individual to join their customer service management team. This role offers flexible work-from-home options and focuses on delivering exceptional service while fostering a supportive work environment. Successful candidates will have strong leadership capabilities and a commitment to professional growth.

Benefits

Flexible work-from-home options

Comprehensive insurance reimbursement program

Annual incentive trips for top performers

Skills enhancement training programs

Supportive, unionized work environment

Qualifications

• Strong dedication to providing exceptional customer service.
• Proven ability to lead and inspire a team.
• Commitment to professional growth and development.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Participate in specialized training programs for professional development.

Skills

Customer Service

Communication

Leadership

Interpersonal Skills

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home options and customizable schedules for work-life balance
- Access to mentorship opportunities from experienced leaders to support career growth
- Annual incentive trips for top performers to exciting destinations
- Comprehensive insurance reimbursement program for employee well-being
- Skills enhancement training programs to develop leadership capabilities
- Benefits of a supportive, unionized work environment ensuring employee rights

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Foster a supportive environment that promotes work-life balance
- Participate in specialized training programs for professional development
- Collaborate with team members to enhance overall client service management

What is Required (Qualifications):
- Strong dedication to providing exceptional customer service
- Excellent communication and interpersonal skills
- Proven ability to lead and inspire a team
- Commitment to professional growth and development
- Ability to maintain a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Familiarity with unionized work environments
- Interest in participating in incentive programs and training opportunities

#CustomerService #LeadershipOpportunities #WorkLifeBalance #RemoteWork #CareerGrowth

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