Work From Home - Client Benefits Specialist

Freddie Mac; Grand Island (NE); Remote; USD 60,000 - 85,000; Full time

Job summary

Freddie Mac is seeking a customer service leader who is passionate about delivering exceptional experiences. This remote position emphasizes mentorship and professional growth, allowing you to lead teams while maintaining a healthy work-life balance. With comprehensive benefits and opportunities for continuous learning, you'll thrive in a supportive environment focused on success.

Benefits

Flexible schedule

Mentorship opportunities

Annual incentive trips

Comprehensive insurance reimbursement

Skills enhancement training

Union benefits

Qualifications

• Dedication to exceptional customer service.
• Strong communication and leadership skills.
• Desire for professional growth and development.

Responsibilities

• Deliver exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results.
• Collaborate with a supportive community focused on work-life harmony.

Skills

Communication

Interpersonal Skills

Leadership

Organizational Skills

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Work remotely with a flexible schedule that fits your lifestyle
- Access to mentorship opportunities from experienced leaders
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Skills enhancement through specialized training programs
- Benefits of a unionized environment ensuring your rights are protected

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate with a supportive community focused on work-life harmony
- Maintain a healthy work-life balance while pursuing professional growth

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams
- Desire to pursue professional growth and development
- Commitment to maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in client service leadership or management roles
- Proven track record of achieving results in a customer service environment
- Familiarity with mentorship and team development practices
- Strong organizational skills and ability to manage multiple priorities
- Willingness to engage in continuous learning and improvement

#CustomerServiceManagement #RemoteWork #CareerGrowth #Mentorship #WorkLifeBalance

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