Work From Home - Client Benefits Specialist

Freddie Mac; Brattleboro (VT); Remote; USD 70,000 - 90,000; Full time

Job summary

Freddie Mac is seeking a customer service management leader based in Brattleboro, Vermont. This role offers a flexible work-from-home option and provides an opportunity to lead a supportive team, deliver exceptional service, and prioritize professional development. Join a company that values work-life balance and employee growth, with access to mentorship and comprehensive benefits.

Benefits

Flexible work-from-home option

Comprehensive insurance reimbursement program

Annual incentive trips for top performers

Skills enhancement through training programs

Qualifications

• Strong dedication to exceptional customer service.
• Proven ability to lead teams effectively.
• Desire for professional growth while maintaining work-life balance.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams to achieve outstanding results.
• Participate in mentorship programs to foster professional development.

Skills

Communication

Interpersonal Skills

Leadership

Customer Service

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home option allowing for a tailored schedule
- Supportive and nurturing work environment that prioritizes work-life balance
- Access to mentorship opportunities from experienced leaders for professional growth
- Annual incentive trips rewarding top-performing leaders with exciting getaways
- Comprehensive insurance reimbursement program for employee well-being
- Skills enhancement through specialized training programs in customer service management

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship programs to foster professional development
- Collaborate with team members to enhance service delivery and client satisfaction
- Uphold the values of a unionized environment to ensure employee rights and benefits

What is Required (Qualifications):
- Dedication to exceptional customer service
- Strong communication and interpersonal skills
- Proven ability to lead teams effectively
- Desire for professional growth while maintaining work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or a similar leadership role
- Familiarity with unionized work environments and their benefits

#CustomerService #Leadership #WorkFromHome #CareerGrowth #EmployeeBenefits

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