Work From Home - Client Benefits Specialist

Freddie Mac; Waukesha (WI); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in customer service management seeks candidates for a role focused on providing exceptional service and leadership. This position offers flexible work-from-home options, mentorship opportunities, and a supportive environment that values personal and professional development.

Benefits

Flexible work-from-home options

Access to mentorship and growth opportunities

Annual incentive trips for top performers

Comprehensive insurance reimbursement program

Unionized benefits

Qualifications

• Strong dedication to delivering exceptional customer service.
• Proven ability to lead and motivate teams.
• Commitment to pursuing professional growth.

Responsibilities

• Provide exceptional customer service experiences to clients.
• Lead and inspire teams to achieve outstanding results in service delivery.
• Engage in mentorship opportunities for professional growth.

Skills

Customer Service

Leadership

Communication

Interpersonal Skills

Education

Experience in Customer Service Management

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Flexible work-from-home options to enhance work-life balance
- Access to mentorship and growth opportunities from experienced leaders
- Annual incentive trips for top performers to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Supportive environment that values personal and professional development
- Unionized benefits ensuring job security and employee rights

What to Expect (Job Responsibilities):
- Provide exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results in service delivery
- Participate in specialized training programs to enhance leadership skills
- Collaborate with colleagues to foster a supportive work environment
- Engage in mentorship opportunities for professional growth

What is Required (Qualifications):
- Strong dedication to delivering exceptional customer service
- Excellent communication and interpersonal skills
- Proven ability to lead and motivate teams
- Commitment to pursuing professional growth and maintaining work-life balance

How to Stand Out (Preferred Qualifications):
- Experience in customer service management or leadership roles
- Familiarity with unionized work environments
- Previous participation in mentorship programs or similar initiatives

#CustomerServiceManagement #WorkLifeBalance #CareerGrowth #FlexibleWork #MentorshipOpportunities

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