Work From Home - Client Benefits Specialist

Freddie Mac; Greenwich (CT); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in customer service management is seeking professionals dedicated to delivering exceptional service. This role offers the opportunity to lead teams, engage in specialized training for leadership skills, and partake in a supportive work environment while emphasizing work-life balance.

Benefits

Flexible schedule

Access to mentorship

Union benefits

Annual incentive trips

Comprehensive insurance program

Qualifications

• Dedication to exceptional customer service.
• Ability to lead and inspire teams.
• Desire for professional growth.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead and inspire teams to achieve results.
• Participate in specialized training programs.

Skills

Strong communication

Interpersonal skills

Leadership

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule to balance personal and professional life
- Access to mentorship from experienced leaders dedicated to your success
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program to protect your well-being
- Enjoy the benefits of a unionized environment that ensures your rights are protected

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients
- Lead and inspire teams to achieve outstanding results
- Participate in specialized training programs to enhance leadership skills
- Collaborate with team members to foster a supportive work environment
- Contribute to initiatives that promote work-life balance and employee well-being

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or leadership roles
- Familiarity with remote work tools and technologies
- Proven track record of achieving performance goals and targets
- Experience in mentoring or coaching others in a professional setting

#CustomerService #Leadership #RemoteWork #CareerGrowth #UnionBenefits

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