Work From Home - Client Benefits Specialist

Freddie Mac; Sandy (UT); Remote; USD 60,000 - 85,000; Full time

Job summary

Freddie Mac is seeking a dedicated professional for a customer service management role. This position offers the opportunity to lead teams while promoting exceptional customer experiences and personal growth. With a focus on mentorship and collaboration, candidates will thrive in a flexible and supportive remote work environment.

Benefits

Career advancement opportunities

Flexible remote work schedule

Comprehensive insurance reimbursement

Annual incentive trips for top performers

Access to specialized training programs

Qualifications

• Dedication to exceptional customer service.
• Ability to inspire and lead teams.
• Interest in professional development.

Responsibilities

• Deliver exceptional customer service experiences.
• Lead teams to achieve outstanding results.
• Participate in mentorship opportunities.
• Collaborate to maintain a supportive work environment.

Skills

Customer service orientation

Strong communication skills

Interpersonal skills

Leadership abilities

Job description

Employer Industry: Customer Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule that fits your lifestyle
- Supportive and collaborative work environment
- Annual incentive trips for top-performing leaders to exciting destinations
- Comprehensive insurance reimbursement program for your well-being
- Access to specialized training programs to enhance leadership skills

What to Expect (Job Responsibilities):
- Deliver exceptional customer service experiences to clients and customers
- Lead and inspire teams to achieve outstanding results
- Participate in mentorship opportunities to foster professional growth
- Collaborate with team members to maintain a supportive work environment
- Engage in specialized training programs aimed at enhancing leadership capabilities

What is Required (Qualifications):
- Dedication to delivering exceptional customer service experiences
- Strong communication and interpersonal skills
- Ability to lead and inspire teams to achieve outstanding results
- Desire to pursue professional growth and development while maintaining a healthy work-life balance

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service management or a related field
- Proven track record of mentoring or leading teams effectively
- Familiarity with remote work tools and technologies
- Commitment to personal and professional development through training

#CustomerService #RemoteWork #CareerGrowth #LeadershipDevelopment #WorkLifeBalance

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