Work From Home as a Benefit Enrollment Specialist

Freddie Mac; North Little Rock (AR); Remote; USD 35,000 - 55,000; Full time

Job summary

Freddie Mac offers an exciting remote customer service position where you will assist clients with exceptional service. You'll have the flexibility of a schedule that fosters work-life balance while contributing to a team-oriented environment. This role requires strong communication and problem-solving skills, perfect for those eager to grow in a dynamic setting.

Benefits

Flexible schedule to accommodate work-life balance

Weekly training sessions led by top leaders

Health insurance reimbursement

Life insurance benefits

Qualifications

• Experience in customer service or related fields preferred.
• Ability to learn quickly and adapt to changing situations.
• Strong work ethic and a drive to succeed.

Responsibilities

• Assist existing and prospective clients by providing exceptional service.
• Manage multiple client interactions throughout the day.
• Collaborate effectively with team members.

Skills

Excellent communication skills

Problem-solving skills

Adaptability

Team collaboration

Job description

Employer Industry: Virtual Client Services

Why consider this job opportunity:
- Flexible schedule to accommodate work-life balance
- 100% remote position, allowing you to work from anywhere
- Weekly training sessions led by top leaders in the industry
- Health insurance reimbursement and life insurance benefits
- Opportunity to work with diverse clients and enhance your service skills

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing exceptional service and product knowledge
- Manage multiple client interactions throughout the day
- Demonstrate strong problem-solving skills to address client needs
- Collaborate effectively with team members and independently
- Continuously learn and adapt to new challenges in a dynamic work environment

What is Required (Qualifications):
- Excellent communication skills, including active listening
- Ability to learn quickly and adapt to changing situations
- Strong work ethic and a drive to succeed
- Experience in customer service or related fields is preferred
- Ability to work well both individually and as part of a team

How to Stand Out (Preferred Qualifications):
- Previous experience in a virtual customer service role
- Familiarity with industry-leading resources and technology
- Proven problem-solving abilities in fast-paced environments
- Strong adaptability to new tools and systems
- A proactive approach to learning and personal development

#VirtualWork #CustomerService #RemotePosition #CareerGrowth #FlexibleSchedule

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